Christie McGinty
Austin,AZ
Summary
Results-driven professional with a strong background in patient management and billing processes. Known for attention to detail and ability to streamline operations, contributing to reduced wait times and enhanced overall patient experience.
Overview
22
22
years of professional experience
Work History
Front Desk Receptionist/Billing Specialist
Benny J. Green, M.D. PA
Little Rock, AR
03.2016 - 07.2024
- Managed patient check-in and appointment scheduling efficiently.
- Answered multi-line phone system, directing calls to appropriate staff promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated with medical staff to optimize patient flow and reduce wait times.
Billing Specialist
Medsync
Maumelle, AR
02.2007 - 04.2009
- Processed medical billing claims efficiently, ensuring compliance with regulatory standards.
- Reviewed patient accounts for discrepancies and resolved billing issues promptly.
- Collaborated with healthcare providers to verify insurance information and coverage details.
- Implemented updates to billing systems, enhancing accuracy and reducing processing time.
Medicare Customer Service Representative
Arkansas Blue Cross Blue Shield
Little Rock, AR
01.2003 - 03.2006
- Provided accurate information regarding Medicare benefits and enrollment processes to customers.
- Assisted clients in navigating healthcare options, ensuring compliance with regulatory guidelines.
- Resolved complex customer inquiries by leveraging in-depth knowledge of Medicare policies and procedures.
- Mentored junior representatives, enhancing team performance through knowledge sharing and training sessions.
Education
High School Diploma -
Cabot High School
Cabot, ARTimeline
Front Desk Receptionist/Billing Specialist
Benny J. Green, M.D. PA
03.2016 - 07.2024
Billing Specialist
Medsync
02.2007 - 04.2009
Medicare Customer Service Representative
Arkansas Blue Cross Blue Shield
01.2003 - 03.2006
High School Diploma -
Cabot High School