CHRISTINA GREGORY
Greenwood
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
23
23
years of professional experience
Work History
Office Manager
Airco Service, Inc
12.2015 - Current
- Dispatch service technicians through Service Titan Dispatch System
- Collect and distribute mail
- Receive and enter customer payments into Service Titan & Intacct
- Make bank deposit
- Enter Accounts Receivable into Service Titan & Intacct
- Enter Accounts Payable into Service Titan & Intacct
- Included in management on call rotation
Administrative Assistant
Martin’s Heating & Air
12.2015 - 01.2020
- Calculate employee timecards
- Enter employee hours into QuickBooks
- Process payroll through QuickBooks to include all Employee Withholding
- Calculate and Process Quarterly Withholding Reports through ATAP and OKTAP
- Insurance Plan Administrator
- Workman’s Comp Plan Administrator
- Print and send customer statements
- Calculate and Process Sales Tax for company through ATAP and OKTAP
- Develop and maintain company safety programs
- Conduct monthly safety meetings
- Create and maintain company OSHA logs
- Create and maintain all DOT compliance requirements
- Provide assistance to President, Controller and Operations Manager as requested
- Provide backup to Dispatch to included after hours on call rotation
Administrative Assistant
Spherion/Gerber Product Company
06.2015 - 12.2015
- Track employee safety incentives by entering into company web based program and excel spreadsheet
- Provide assistance to all Safety Personnel as requested
Safety Directory
Arkansas Refrigerated Services, Inc
01.2014 - 01.2015
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Inventory Control
Arkansas Refrigerated Services, Inc
05.2013 - 01.2014
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Manager Admin/Safety
Arkansas Refrigerated Services, Inc
01.2013 - 05.2013
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Safety Director
Arkansas Refrigerated Services, Inc
02.2012 - 01.2013
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Safety Coordinator/Office Manager
Arkansas Refrigerated Services, Inc
07.2011 - 02.2012
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Safety Coordinator
Arkansas Refrigerated Services, Inc
01.2008 - 07.2011
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Special Projects
Arkansas Refrigerated Services, Inc
09.2004 - 01.2008
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Administrator
Arkansas Refrigerated Services, Inc
02.2003 - 09.2004
- Balance customer inventories daily
- Verify all product received is located appropriately
- Perform weekly cycle counts on product stored
- Assistant to VP of Finance
- Manage administrative personnel
- Enter Accounts Payable into QuickBooks
- Enter Accounts Receivable into QuickBooks
- Make deposits
- Maintain Camelot Inventory System which includes: reconcile inventories, enter customer information and rates and run reports
- Assist in Answering Phones
- Create and maintain Process Safety Management (PSM) and Risk Management Plan (RMP) records and training
- Create and maintain safety policies and procedures in compliance with local, state and federal regulatory agencies
- Create and maintain programs to train managers and employees in work site safety
- Conduct company safety meetings
- Create and maintain employee safety files and records to include OSHA 300 Log
- Conduct all accident investigations
- Inspect company facilities to detect existing or potential accident and health hazards and determine corrective measures where indicated
- Assistant to the President of the Company
- Type correspondence and presentations using Word, Excel and PowerPoint
- Order and maintain safety supplies
- Represent company in community and safety industry groups and programs
- Powered Industrial Truck Trainer
- Answer inquires on types of services offered, rates and schedules
- Investigate customer complaints
- Perform investigations of all Workman’s Compensation Claims
- Report and Reconcile all Workman’s Compensation Claims with Insurance Company
- Assist employees with Human Resource issues
Education
High School Diploma -
Colcord Jr/Sr High School
Colcord, OKSkills
- Strong organizational abilities
- Effective customer engagement
- Project coordination
- Analytical problem solving
- Proficient in computer applications
- Detail-oriented data management
- Experience with multi-line phone systems
- Proficient typing skills
- 10-Key data entry expertise
- Document organization
- Certified in OSHA safety standards
- Certified notary public
- Software: Microsoft Word, Excel, PowerPoint, Outlook, QuickBooks, Service Titan and Intacct
- Office Machines: Copy machine, Fax machine, Postage Meter, Scanner, Binding machine, Laminator, Adding Machine and Printer
Timeline
Office Manager
Airco Service, Inc
12.2015 - Current
Administrative Assistant
Martin’s Heating & Air
12.2015 - 01.2020
Administrative Assistant
Spherion/Gerber Product Company
06.2015 - 12.2015
Safety Directory
Arkansas Refrigerated Services, Inc
01.2014 - 01.2015
Inventory Control
Arkansas Refrigerated Services, Inc
05.2013 - 01.2014
Manager Admin/Safety
Arkansas Refrigerated Services, Inc
01.2013 - 05.2013
Safety Director
Arkansas Refrigerated Services, Inc
02.2012 - 01.2013
Safety Coordinator/Office Manager
Arkansas Refrigerated Services, Inc
07.2011 - 02.2012
Safety Coordinator
Arkansas Refrigerated Services, Inc
01.2008 - 07.2011
Special Projects
Arkansas Refrigerated Services, Inc
09.2004 - 01.2008
Administrator
Arkansas Refrigerated Services, Inc
02.2003 - 09.2004
High School Diploma -
Colcord Jr/Sr High School