Christina Rutledge
Texarkana,AR
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
3
3
years of professional experience
Work History
Cashier
Whataburger
Texarkana, AR
04.2023 - 08.2023
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service to enhance guest experience.
- Maintained cleanliness and organization of work areas for operational efficiency.
Cashier/Cook
Herbs Creamland
Ashdown, Arkansas
02.2024 - 09.2024
- Kept records of purchases; maintained orderly appearance of restaurant; restocked supplies as needed.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Monitored stock levels to ensure availability of products.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Server
On The Border Restaurant
Texarkana, AR
10.2024 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Maintained a tidy restaurant and constantly restocked
- Assisted in training new servers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensure every guest leaves full and satisfied
Host/Server Assistant/Server
Outback Steakhouse
Texarkana, TX
10.2025 - Current
- Welcomed guests promptly, ensuring a positive first impression and smooth dining experience.
- Managed seating arrangements efficiently, optimizing table turnover and guest satisfaction.
- Coordinated with servers and kitchen staff to facilitate timely service during peak hours.
- Assisted in training new hosts, enhancing team performance and operational efficiency.
- Implemented reservation management system, streamlining guest flow and reducing wait times.
- Leveraged extensive serving expertise to effectively address guest needs.
- Coordinated timely distribution of food and drinks to guests, maintaining consistent workflow within the restaurant.
- Executed meticulous food plating and arrangement, prioritizing visual appeal and quality.
- Oversaw proper setup, organization, and stocking of expo line, beverage, and bread stations throughout the day.
- Assessed guest preferences and delivered personalized service, resulting in high levels of satisfaction and loyalty.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Executed daily side work and opening and closing duties with precision and reliability.
Education
Ashdown High School
Ashdown, Arkansas05.2025
Skills
- Excellent customer service
- Strong communication skills
- Conflict resolution
- Guest satisfaction focus
- Positive and professional demeanor
- Multitasking in fast-paced environments
- Time management
- Attention to detail
- Ability to work under pressure
- Order accuracy
- POS system proficiency
- Menu memorization & product knowledge
- Food safety and sanitation
- Cash handling & credit card transactions
- Training new staff
- Shift leadership or closing responsibilities
- Problem-solving and decision-making
- Strong work ethic
- Fast learner
- Adaptable to change
- Team player mentality
- Reservation coordination
- Server support
- Workflow optimization
- Phone etiquette
Timeline
Host/Server Assistant/Server
Outback Steakhouse
10.2025 - Current
Server
On The Border Restaurant
10.2024 - Current
Cashier/Cook
Herbs Creamland
02.2024 - 09.2024
Cashier
Whataburger
04.2023 - 08.2023
Ashdown High School