Residential Property Manager
North Little Rock Housing Authority
01.2014 - 05.2019
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Administered operations to handle needs of more than 400 tenants across 2 different properties
- Collected and maintained careful records of rental payments and payment dates.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.