Christy Jiles
Little Rock,Ar
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency.
Overview
10
10
years of professional experience
Work History
HR Administrator/Marketing Manager
Frontier Valley
07.2020 - 02.2024
- Contributed to development of compensation packages that were competitive within the industry while adhering to budgetary constraints.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Facilitated conflict resolution for a harmonious workplace environment.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Assistant Facility Director
Ridgemere Senior Living
02.2014 - 07.2020
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Determined effective maintenance schedules to keep equipment and systems running smoothly.
- Negotiated favorable contract terms with external service providers for maximum value at minimal cost.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
Residential Property Manager
North Little Rock Housing Authority
01.2014 - 05.2019
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Administered operations to handle needs of more than 400 tenants across 2 different properties
- Collected and maintained careful records of rental payments and payment dates.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
Education
Associate of Science - Applied Science
Pulaski Technical College
North Little Rock, ARSkills
- Document Management
- Applicant Qualification
- Employment law knowledge
- Work Complaint Handling
- Policy Management
- Recruitment
- Payroll Administration
- Employee Surveys Analysis
- Benefits oversight
- Retention Program Development
- Management Consulting
- Policy and procedure development
- Information Protection
- FMLA Administration
- Employee Engagement Initiatives
- Payroll Processing
- Time Tracking and Payroll Administration
- Documentation and Recordkeeping
- Skilled in Microsoft words, excel, APD, Smartlinx, Paycom and Yardi
- Employee Hiring
- Employee Onboarding
- Employee Orientation
- Workers' compensation
Timeline
HR Administrator/Marketing Manager
Frontier Valley
07.2020 - 02.2024
Assistant Facility Director
Ridgemere Senior Living
02.2014 - 07.2020
Residential Property Manager
North Little Rock Housing Authority
01.2014 - 05.2019
Associate of Science - Applied Science
Pulaski Technical College
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