Christyna Bryant
LONOKE,AR
Summary
Dedicated Pharmacy Technician with 9 years of experience and success in working within fast-paced environment. Skilled in insurance billing and medication dispensing. Known for providing exceptional customer service and ensuring timely prescription readiness. Committed to maintaining team confidentiality and adhering to pharmacy ethics, while effectively resolving insurance issues to enhance patient satisfaction. Loyal and dependable team player.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Walmart
09.2021 - Current
- Answer phone calls in a friendly efficient manner and help them in anyway I could. Assist customers with their medication needs.
- Provide friendly customer service at prescription drop off and pick up window.
- Communicated insurance information with customers in order to ensure they are receiving the correct co payment on medication or shots.
- Solving insurance problems in adjudication in a timely manner.
- Filled and dispensed prescriptions correctly.
- Always made sure when the patient refilled their medication that it would be ready before they arrive to the pharmacy.
- Billed insurance correctly.
- Completed patients profiles, verified insurance, and personal information.
- Interacted with customers and assisted them in their customer service needs. If I couldn't answer the patient, I would assist them to the pharmacists so they could help.
Pharmacy Technician
Kroger Pharmacy
10.2016 - 06.2021
- Answer phone calls in a friendly efficient manner and help them in any way I could. Assisted customers with their medication needs.
- Provide friendly customer service at prescription drop off and pick up window.
- Communicated insurance information with customers in order to ensure they was receiving the correct co payment on mediation.
- Solving insurance problems in adjudication in a timely manner.
- Filled and dispensed prescriptions correctly.
- Always made sure when the patient refilled medication that it would be ready before they arrive to the pharmacy.
- Billed insurance correctly.
- Completed patients profiles, verified insurance, and personal information.
- Interacted with customers and assisted them in their customer service needs. If I couldn't answer them I would assist them to the pharmacists so they could help.
Education
No Degree - Associate of Applied Science
Pulaski Technical College
North Little Rock, AR01-2028
High School Diploma -
Sheridan High School
Sheridan, AR05.2012
Skills
- Team confidentiality and HIPAA
- Insurance billing
- Medication dispensing
- Pharmacy ethics
- Stocking shelves
- Processing payments
- Customer service
- Answering phones
- Loyal and dependable
- Updating medication histories
Languages
English
Timeline
Pharmacy Technician
Walmart
09.2021 - Current
Pharmacy Technician
Kroger Pharmacy
10.2016 - 06.2021
No Degree - Associate of Applied Science
Pulaski Technical College
High School Diploma -
Sheridan High School
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