Cindy Russom
Sherwood
Summary
Dynamic General Manager with a proven track record at SUBWAY® Restaurants, excelling in operations management and team leadership. Expert in problem resolution and staff training, driving efficiency and enhancing customer relations. Successfully implemented budget controls and streamlined processes, resulting in improved productivity and employee satisfaction.
Diligent General Manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
5
5
years of professional experience
Work History
General Manager
SUBWAY®Restaurants
07.2020 - Current
- Assisted in developing operational strategies to enhance team productivity.
- Collaborated with departments to streamline communication and improve workflow efficiency.
- Supported daily management tasks to ensure smooth organizational operations.
- Engaged in training sessions to learn best practices for team leadership and operational excellence.
- Participated in performance assessments to identify areas for process improvement.
- Contributed to inventory management efforts, ensuring accurate stock levels and timely replenishment.
- Attended meetings to gain insights into strategic planning initiatives and company goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Demonstrated adaptability by quickly learning new tools and systems relevant to operational management.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
High School Diploma -
Lake Hamilton
Pearcy, ARSkills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Training and coaching
- Staff management
- Customer relations
- Staff supervision
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Administrative skills
- Labor cost controls
Timeline
General Manager
SUBWAY®Restaurants
07.2020 - Current
High School Diploma -
Lake Hamilton