
Dedicated and dependable customer service professional with experience in retail, food service, and order fulfillment. Skilled in communication, teamwork, cash handling, and providing excellent customer service in fast-paced environments. Currently pursuing a degree in Nursing and seeking opportunities to continue developing professional and interpersonal skills.
• Took customer orders in person and over the phone, ensuring accuracy and excellent customer service.
• Prepared, packaged, and verified to-go orders to ensure all items were complete and met quality standards.
• Served guests in the dining area, taking food and beverage orders and addressing customer needs promptly.
• Processed cash, credit card, and electronic payments accurately while handling customer transactions.
• Maintained a clean and organized work environment, including dining areas, service stations, and to-go order areas.
• Provided friendly customer service by taking orders, answering questions, and ensuring customer satisfaction.
• Operated cash registers, processed payments accurately, and balanced cash drawers.
• Prepared and served food according to restaurant standards and food safety guidelines.
• Assisted in kitchen operations, including food preparation, stocking ingredients, and maintaining cleanliness.
• Coordinated with team members to ensure timely order preparation and delivery.
• Maintained a clean and organized dining area, kitchen, and workstations while following health and safety regulations.
• Picked and prepared customer orders accurately and efficiently for pickup and delivery.
• Maintained high standards of customer service while assisting customers with order pickups.
• Verified order accuracy and ensured products met quality standards before dispensing.
• Operated handheld devices and inventory management systems to locate and fulfill orders.
• Worked in a fast-paced environment while meeting productivity and performance goals.
• Communicated effectively with team members to ensure timely order fulfillment.
• Followed safety procedures and company policies while stocking, picking, and dispensing merchandise.