Claudia Candado

• Established strong relationships with clients, open communication throughout the entire project lifecycle.
• Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
• Managed team meetings and discussed project's goals and objectives.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals..
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Product Owner Cloud Delivery - Latam Airlines APR 2019 - JUN 2022

Leader of DevOps Engineers team, which is responsible for development, management and operating CI/CD tools.

Data Analyst - Globant - Globant (Internal project) FEB 2018 - MAR 2011

Definition business data requirements and ETL (Extract, Transform and Load) Interacted with internal customers to understand business needs and translate into requirements and project scope

Business Analyst - Avianca, Openbank and LAN Airlines JUN 2014 - NOV 2017

Discover customer requirements and project management.

Actively participated in team meetings to share knowledge, exchange ideas and collaborate on potential solutions.

• Database Logical Design for digital customer experience project

• Development of the Arax FX product, which is an accounting system for airline companies (Revenue
  Accounting) The system allows processing different files generated in airline companies, updating the accounting status of sales and flown tickets.

• Development of agip.gob.ar (City Rent) tax gathering system for the city of Buenos Aires.

• Development Test Automatization for BPMN module of Polymita Technologies
• Assisted project managers with risk assessment activities related to software quality assurance, helping them make informed decisions about project timelines and resources.