Cliff Petty
Conway
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in utilizing marketing, networking, and operational strategies for the purposes of increasing profits, reducing costs, and cultivating brand reputation in regard to community standards. Experienced in leading and supervising as an encouraging manager and analytical problem-solver with talents for team building, motivating, and relationship-building. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Co-Owner
Two Broke College Kids Moving LLC
05.2014 - Current
- Established foundational processes for business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
Maintenance Supervisor
University of Central Arkansas
05.2013 - 09.2015
- Provided guidance to management regarding project details for onsite improvements.
- Supervised four employees and managed work flow.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Education
No Degree - Sociology
University of Central Arkansas
Conway, ARNo Degree - Business Administration
Arkansas State University, Beebe, Ar.
Beebe, ARHigh School Diploma -
Des Arc High School
Des Arc, AR05-2010
Skills
- Brand development
- Marketing expertise
- Recruiting and training
- Business strategy
- Business development
- Customer relationship management (CRM)
- Small business operations
- Networking strategies
- Operations management
- Sales strategies
- Problem-solving
- Task delegation
Timeline
Co-Owner
Two Broke College Kids Moving LLC
05.2014 - Current
Maintenance Supervisor
University of Central Arkansas
05.2013 - 09.2015
No Degree - Sociology
University of Central Arkansas
No Degree - Business Administration
Arkansas State University, Beebe, Ar.
High School Diploma -
Des Arc High School
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