Cody Gates
Mount Vernon
Summary
Dynamic healthcare professional with extensive experience at DaVita, excelling in patient advocacy and effective communication. Proven ability to train and lead teams while ensuring compliance with healthcare standards. Skilled in infection prevention and control, demonstrating a strong commitment to patient care and effective communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PCT Preceptor
DaVita
Little Rock
01.2025 - Current
- Trained new patient care technicians on company protocols and best practices.
- Oversaw daily operations to ensure compliance with healthcare standards.
- Collaborated with nursing staff to coordinate patient care effectively.
- Monitored patient vital signs and documented changes in health status.
- Educated patients on treatment plans and procedures for better understanding.
- Assisted in maintaining a clean and safe environment for patients and staff.
- Trained PCTs on proper infection control techniques such as hand hygiene or personal protective equipment use.
- Demonstrated effective communication strategies when interacting with patients, families, and staff members.
- Served as a resource for PCTs by responding to questions about policies and procedures related to patient care.
Project Manager
Tavner Henry Construction
Mount Vernon
10.2022 - Current
- Planned, scheduled and coordinate project activities to meet deadlines.
- Successfully managed projects with tight deadlines and limited resources.
- Coordinated team members to ensure tasks were completed on time and within budget.
Mortgage Loan Officer
PRMI
Little Rock
12.2021 - 10.2022
- Managed pipeline of loans from pre-qualification through closing while ensuring high levels of customer service were met throughout the entire process.
- Assisted applicants in completing all necessary paperwork required for the loan process.
- Reviewed financial documents including tax returns, bank statements, pay stubs and other applicable documents to verify accuracy of information provided by the borrower.
Sales Associate
Smith Ford
Conway
08.2019 - 11.2021
- Greeted customers warmly and offered assistance.
- Assisted customers with product selection to ensure customer satisfaction.
- Built relationships with potential customers by providing helpful advice on product selection.
- Greeted customers and ascertained what each customer wanted and needed.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Answered questions regarding store and merchandise.
- Performed cash register operations accurately according to company guidelines.
Patient Care Technician
Davita
Conway
03.2015 - 12.2018
- Answered patient call signals, signal lights or bells to determine patient needs.
- Checked vital signs and recorded intake information to monitor patient stability.
- Monitored patient condition and reported changes to the nursing staff.
- Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional.
- Utilized computer systems for charting patient data.
- Reported changes in patient status to nursing staff in a timely manner.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Responded promptly to emergency situations using established protocols.
- Maintained cleanliness of assigned work area according to infection control standards.
- Kept patient information confidential to protect organization's value.
- Communicated with patients to ascertain feelings and needed for assistance and social and emotional support.
- Demonstrated knowledge of universal precautions and infection control protocols when handling specimens and disposing of contaminated materials.
- Sought continuing education opportunities to stay current with industry trends.
Warehouse Worker
Ace Hardware
Maumelle
06.2007 - 03.2015
- Performed general maintenance and repair.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Troubleshot minor problems and reported larger technical issues.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Identified ways to improve efficiency in operations and implemented process changes.
- Met deadlines while maintaining high-quality deliverables.
- Organized warehouse space by rearranging items, storing materials, and marking locations.
- Packed orders in accordance with customer specifications.
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Assisted other departments when needed to complete tasks in a timely fashion.
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Assisted with stocking shelves and organizing warehouse.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Collaborated with team members to optimize efficiency in the warehouse.
- Operated manual pallet jack to move products throughout warehouse.
- Maintained facility equipment and materials in neat, clean, and orderly fashion.
- Performed daily equipment checks and maintenance activities to ensure operational efficiency.
- Operated manual or electric powered lift truck and forklift safely to move, locate, relocate, stack, load, unload, pick and count merchandise.
Education
GED -
Conway High School
Conway, AR12.2006
Computer Science
UACCM
MorriltonSkills
- Patient advocacy and services
- Vital signs monitoring
- Emergency management
- Professional bedside manner
- Patient care and observation
- Team collaboration
- Infection prevention and control
- Medical equipment operation
- Reliability and autonomy
- HIPAA compliance
- Fluent in DaVita computer programs
- Fluent in Teams, Microsoft, and other programs
- Healthcare documentation
- Compliance management
References
- Patricia Battles, Davita (retired), Charge RN, (501) 428-2340, kgatesrn20@gmail.com
- LaToya Humprey, Hospital, PCT, (785) 501-7828, kgatesrn20@gmail.com
- Matt Kincaid, Smith Ford, Sales Manager, (501) 514-4208, fordinternetguy@gmail.com
Desired Position
Assistant Facility Administrator
Certification
BLS-CPR
Timeline
PCT Preceptor
DaVita
01.2025 - Current
Project Manager
Tavner Henry Construction
10.2022 - Current
Mortgage Loan Officer
PRMI
12.2021 - 10.2022
Sales Associate
Smith Ford
08.2019 - 11.2021
Patient Care Technician
Davita
03.2015 - 12.2018
Warehouse Worker
Ace Hardware
06.2007 - 03.2015
GED -
Conway High School
Computer Science
UACCM