Results-driven Small Format Shipping Manager with expertise in team leadership, safety regulations, and customer service. Proven track record of enhancing shipment processes and mentoring staff to achieve operational excellence.
Overview
17
17
years of professional experience
Work History
Small Format Shipping Manager
DC 6094
2024.02 - Current
Coordinated shipping schedules to ensure timely delivery of products.
Implemented safety protocols ensuring compliance with regulations in shipping procedures.
Trained team members on best practices for shipping operations and system usage.
Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
CSD
DC 6094
2021.09 - 2024.02
Developed and implemented training programs for new warehouse employees, ensuring safety compliance and operational efficiency.
Conducted regular assessments to evaluate trainee performance and adjust training materials accordingly.
Collaborated with management to streamline onboarding processes, reducing training time without sacrificing quality.
Mentored junior staff on proper equipment usage and safety protocols, enhancing overall workplace safety culture.
General Manager
Braums Ice Cream And Dairy
2009.03 - 2020.01
Oversaw daily operations, ensuring compliance with health and safety regulations.
Developed strategic plans to enhance customer satisfaction and drive sales growth.
Managed inventory levels, optimizing supply chain processes to reduce waste.
Led staff training programs, fostering a culture of excellence in service delivery.