Dynamic sales consultant with proven success in deal structuring, customer engagement, and closing deals on the front and back end. Committed to creating seamless buying experiences and driving customer satisfaction through effective communication and product knowledge with 12 years of experience in the car business.
Engaged with customers in person, over the phone, and via the internet to help direct them to the vehicle that was best for them. Once vehicle was selected, I provided a deal structure with finance or cash options and closed the deal before introducing them to finance. After the finance process was completed, I would do a full and thorough demo of their new purchase displaying all features and benefits as well as showing them our service department area and asking for referrals upon departure for the future.
Submitted applications to lenders to get the best call/profit on the backend of every deal for the company as well as ensuring a positive car buying experience and presenting products that would help protect the customers new vehicle purchase such as GAP insurance, tire & wheel protection, zurich shield, and extended warranties.