Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Constanza Gonzalez Hughes

Puerto Madryn,Chubut

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Travel Agent

all peninsula valdes
Puerto Madryn, CHUBUT
07.2024 - Current
  • Processed payments from clients via cash or credit cards.
  • Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
  • Prepared customized itineraries based on customer needs and preferences.
  • Suggested additional services such as car rentals or activities that would enhance a customer's trip.
  • Provided detailed information about destinations such as climate conditions or points of interest at requested locations.
  • Monitored changes in travel reservations and informed clients of any updates or adjustments.
  • Fostered a positive and collaborative work environment, sharing travel tips and insights with colleagues.

Personal Trainer

fitting league
TRELEW, CHUBUT
11.2023 - 01.2024
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
  • Assisted clients in setting realistic short-term and long-term goals.
  • Educated clients about the benefits of regular exercise and healthy eating habits.
  • Created personal training experiences for clients.
  • Resolved member and guest complaints or notified supervisor for solutions.
  • Provided instructions in proper form, technique, and safety when performing exercises.

Ski Valet

st. regis at deer valley
Park City, UT
11.2022 - 03.2023
  • Responded quickly to customer inquiries or complaints in a professional manner.
  • Greeted and welcomed customers in a friendly manner.
  • Collaborated with colleagues to ensure smooth operations within the ski valet area.
  • Assisted guests with their ski equipment, such as skis, poles, boots, and helmets.
  • Ensured that all rental equipment was properly maintained and serviced regularly.
  • Maintained cleanliness of the ski valet area by sweeping floors and wiping down surfaces daily.
  • Answered customer inquiries regarding available services and activities at the resort.

Education

Bachelor of Tourism Studies - Tourism

Universidad Nacional La Plata
La Plata
06-2024

Community Manager - Social Media

Coderhouse
Buenos Aires

Skills

  • Client networking
  • Greeting guests
  • Customer Service
  • Leadership skills
  • Health and wellness
  • Motivational

Languages

Spanish
First Language
English
Advanced (C1)
C1
Portuguese
Elementary (A2)
A2
French
Beginner
A1

Timeline

Travel Agent

all peninsula valdes
07.2024 - Current

Personal Trainer

fitting league
11.2023 - 01.2024

Ski Valet

st. regis at deer valley
11.2022 - 03.2023

Bachelor of Tourism Studies - Tourism

Universidad Nacional La Plata

Community Manager - Social Media

Coderhouse

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Constanza Gonzalez Hughes