Cooper Kinney
Van Buren,AR
Summary
Proven track record in enhancing customer satisfaction and streamlining order processes, demonstrated during my employment at Walmart. Expert in complaint resolution and stock replenishment, achieving a significant improvement in service accuracy. Skilled at fostering positive changes and adept in team training, I excel in fast-paced environments, ensuring excellence in every customer interaction.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
02.2024 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with co-workers to meet order requirements and service expectations.
- Responded to customer issues and resolved complaints
Customer Service Representative
Dominos Pizza
01.2022 - 06.2023
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Van Buren High School
Van Buren, AR05-2024
Skills
- Complaint resolution
- Product rotation
- Stock replenishment
- Order accuracy
- Teamwork and collaboration
Timeline
Online Grocery Associate
Walmart
02.2024 - Current
Customer Service Representative
Dominos Pizza
01.2022 - 06.2023
High School Diploma -
Van Buren High School
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