Santiago Cortabarría

• Organize, coordinate, and implement functioning of internal and third-party technological areas to optimize development, realization, administration, and exploitation of gambling within jurisdiction's responsibilities.
• Develop and propose annual budget draft of areas and dependencies that make up Provincial Directorate.
• Provide technological assistance and advice on information access tools to different areas within jurisdiction, promoting technical training of agents for correct use of computer tools to optimize fulfillment of their functions, in coordination with competent central body.
• Plan policies for renewal and expansion of Provincial Institute of Lotteries and Casinos' IT platform.
• National Coordinator of Online Gaming Commission in ALEA.
• Nominated for Leader of the Year Award at SBC Awards Latin America.

Main achievements:

• Enhancement of institute's Data Center and its infrastructure.
• Redesign of race streaming systems.
• Implementation of online gaming.
• Creation of electronic and mobile communication channels with agencies.
• Redesign of control boards and auditing.
• Complete restructuring of area.

• Advising on Information Security and modern market technologies applicable to ARSAT and its clients' technological needs.
• Reviewing technical specifications and bids for submission to Multilateral Credit Organizations.
• Advising on determination of technologies to implement.
• Recommending best practices in technology procurement.
• Comprehensive review of services provided to Ministry of Health of Nation.

• Establish strategic direction of sector aligning it with that of Organization.
• Formation of middle management team (Supervisions) redefining internal structure.
• Study and selection of best available technological offerings in market.
• Process reengineering and improvement.
• Development and maintenance of systems.
• Coordination of multidisciplinary work teams.
• Member of bidding committee of Connect Equality Program.

Main achievements:

• Design and development of solution for digitalization and paperless processes of Organization.
• Determination of technology to be implemented in Connect Equality Program.
• Design of biometric identification platform.
• Implementation of management indicators, statistics dashboard, and process status indicators, which allow for early detection of any deviation and/or anomalous behavior, generating significant improvement in response times for all operational processes of Management.
• Redesign of Organization's technological infrastructure, with Active Directory currently comprising more than 15,000 employees, 15,000 workstations, 500 servers, and over 450 remote sites throughout country.
• Design of Virtualization and Hyperconvergence solutions for Windows and Linux environments.
• Reengineering of storage and backup systems.
• Constant technological updating of Mainframe.
• Currently redesigning Data Center network towards convergent and virtualized scheme.

• Coordinating IT projects in Administration and Finance area of Work Risk Superintendence.
• Advising on modern market technologies applicable to technological needs of Organization.
• Reviewing draft technical justifications and dimensionings prior to submission to National Office of Information Technologies.
• Supporting execution of Annual Procurement Plan in IT matters.
• Advising on determination of technologies to implement.
• Recommending best practices in technology procurement to obtain widest range of competent bidders possible meeting Organization's needs.

• Study, analyze, and select best technological offerings available in market.
• Design, implement, and configure Organization's network equipment nationwide.
• Update technological structure to keep Organization aligned with sector's strategic direction.
• Centralized control of alarms for different critical services, with automatic execution of automated actions aimed at minimizing impact of service outages on different equipment.
• Technological, communication, and operational support.
• Experience in design, implementation, and administration of Networking projects with LAN / WAN technologies, TCP/IP protocol suite, Frame Relay, and ISDN architectures.
• Call Center management.
• Director of Support Center and Help Desk of Organization and AFJPs nationwide.

Main achievements:

• Definition of Organization's new technological direction, starting from significant heterogeneity and need for order, through execution of project where most critical and availability-needy services in Organization were migrated to open-source software platform (Linux).
• Leader of project for Design, development, and implementation of Organization's new Data Center.
• Leader of project for Design, Development, and Implementation of smart building to house Medical Commissions of Federal Capital.
• Leader of project for Design, development, and implementation of Organization's alternative Data Center.
• Operation of 28 communication links with Medical Commissions in interior of country, streamlining operational management and providing highest level of security in information channel.
• Design and maintenance of implemented technology in all service locations nationwide.
• Design and maintenance of Organization's network and telephony.
• Implementation of development, maintenance, and support management indicators, generating significant improvement in prioritization and response times.
• Design and configuration of technologies that allow efficient control of information prioritization in data transmission, ensuring minimum necessary level for each service in case of congestion in communication links.