Coty Young

• Led team in achieving sales targets through effective customer engagement strategies.
• Trained and mentored new associates on product knowledge and customer service excellence.
• Implemented inventory management processes to enhance stock accuracy and availability.
• Streamlined checkout procedures, improving transaction efficiency for customers.
• Developed merchandising displays to optimize product visibility and drive sales growth.
• Conducted regular training sessions to ensure team adherence to company policies and safety standards.
• Analyzed customer feedback to identify areas for service improvement and implement actionable solutions.
• Handled cash register operations and customer transactions to process payments.
• Resolved customer issues promptly, ensuring satisfaction and loyalty.
• Processed and stocked merchandise in accordance with store standards.
• Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
• Performed inventory control procedures to manage stock.
• Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
• Managed inventory effectively, minimizing stock-outs and overstock situations.
• Trained, coached, and mentored new sales associates for maximum performance.
• Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
• Delivered excellent customer service for repeat business and referrals.
• Trained new sales associates to ensure consistent performance across the team.
• Developed and maintained knowledge of current sales and promotions.
• Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
• Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
• Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
• Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
• Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Trained new employees on customer service, money handling and organizing strategies.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Informed customers of promotions to increase sales productivity and volume.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Contributed to team objectives in fast-paced environment.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Oversaw operations in textiles department, focusing on efficient hanging, queuing, and tagging of textiles. Managed distribution processes to achieve quota targets and uphold area compliance. Directed inventory management for textile supplies to ensure availability and readiness.

• Led training initiatives for new associates, enhancing onboarding efficiency and knowledge retention.
• Streamlined operational processes, resulting in improved workflow and productivity across multiple departments.

• Developed and implemented individualized lesson plans to enhance student learning outcomes.
• Fostered a positive classroom environment that supports emotional and social development.
• Coordinated parent-teacher conferences to strengthen communication and engagement with families.
• Mentored new teachers on effective instructional strategies and classroom management techniques.
• Assessed student progress regularly, adapting teaching methods to meet diverse learning needs.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

• Supervised daily operations, ensuring compliance with company policies and procedures.
• Trained and mentored staff on customer service best practices and operational efficiency.
• Analyzed inventory levels, implemented restocking strategies to minimize stockouts.
• Developed employee schedules to optimize labor costs while maintaining service standards.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.