Courtney Breeden
Mena
Summary
Results-driven Accounts Receivable Analyst with strong skills in Microsoft Excel, effective communication, and task prioritization. Proven ability to analyze financial discrepancies and enhance team performance through training and collaboration.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Analyst
Vituity Revenue Cycle Management
Modesto, CA
01.2023 - Current
- Analyze and reconcile accounts receivable discrepancies, ensuring accurate financial reporting.
- Process and reviewed payment applications to ensure timely and accurate posting to customer accounts.
- Analyze aging reports to identify trends and patterns causing missed collections.
- Shape best practices within the team through regular review meetings focused on enhancing overall performance in accounts receivable functions.
- Conducted training sessions to improve staff competencies and operational knowledge.
- Trained and guided team members to maintain high productivity and performance metrics.
Licensed Health Insurance Agent
Results CX
Winter Haven, FL
04.2022 - 12.2022
- Educated clients on health insurance options, ensuring informed decision-making.
- Managed enrollment processes, facilitating smooth transitions for clients.
- Maintained up-to-date knowledge of regulatory changes and industry trends.
- Resolved client inquiries, enhancing overall satisfaction and retention rates.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Conducted comprehensive policy reviews for existing clients, identifying opportunities for adjustments or additional coverage.
Education
Associate of Applied Science - Medical Billing And Coding
University of Arkansas Rich Mountain
Mena, AR04-2020
Skills
- IDX 6 months
- Proactive and Self-motivated
- Teamwork and collaboration
- Adaptability and flexibility
- Task prioritization
- Effective communication
Timeline
Accounts Receivable Analyst
Vituity Revenue Cycle Management
01.2023 - Current
Licensed Health Insurance Agent
Results CX
04.2022 - 12.2022
Associate of Applied Science - Medical Billing And Coding
University of Arkansas Rich Mountain