Courtney Cannon
Fort Smith
Summary
Dynamic and dedicated professional with extensive experience in customer service at Tony C. Inc. Proven track record in cash handling and fostering customer loyalty through exceptional service. Skilled in training staff and enhancing team productivity, while maintaining a clean and safe environment. Committed to delivering outstanding customer experiences and driving revenue growth.
Overview
15
15
years of professional experience
Work History
Cashier
10 Box
05.2022 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Bar Manager/Bartender
Tony C. Inc
11.2009 - 02.2016
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Education
HS Diploma - General Studies
Charleston High School
Charleston, AR05.2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Product knowledge
- Attention to detail
Timeline
Cashier
10 Box
05.2022 - 10.2024
Bar Manager/Bartender
Tony C. Inc
11.2009 - 02.2016
HS Diploma - General Studies
Charleston High School
Similar Profiles
Ashley RoseAshley Rose
Cashier at 10 BoxCashier at 10 Box
Aidan BlandAidan Bland
Cashier at 10 BOXCashier at 10 BOX
Roxann CantrellRoxann Cantrell
Assistant Meat Market Manager at Harps / 10 BoxAssistant Meat Market Manager at Harps / 10 Box
Joel RoblesJoel Robles
Ophthalmic Technician at The Eye GroupOphthalmic Technician at The Eye Group
Amy ManjarrezAmy Manjarrez
Assistant Manager at Security FinanceAssistant Manager at Security Finance