Cristin Pennington
Benton
Summary
Community management professional with strong focus on team collaboration and achieving results. Skilled in creating and implementing community engagement strategies, conflict resolution, and event planning. Known for flexibility in adapting to changing needs and fostering supportive, inclusive environment. Strong communication, leadership, and organizational skills.
Overview
4
4
years of professional experience
Work History
Community Director
Lindsey Management Company
04.2021 - Current
- Trained newly hired personnel on best practices and essential knowledge required for their roles.
- Enhanced resident retention rates through targeted programming and personalized outreach efforts.
- Monitored market trends to inform pricing strategies that maximized revenue potential without sacrificing resident satisfaction.
- Built relationships with residents, families and community.
- Maintained documentation, wrote reports and tracked expenses using Yardi Voyager.
- Fostered positive relationships with residents by addressing concerns promptly and effectively.
- Adhered to state regulations during daily operations which ensured compliance with housing laws.
- Managed budgets for community programs, ensuring optimal allocation of resources for maximum impact.
- Acted as liaison between residents, management teams, vendors, contractors – ensuring clear communication at all times.
- Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
- Oversaw maintenance projects, ensuring quality workmanship while adhering to budgetary constraints.
Education
High School Diploma -
Glen Rose
Malvern, AR05-2011
Skills
- Tenant relations
- Money handling
- Documentation skills
- Community engagement
- Property maintenance
- Budget control
- Customer service
- Problem-solving
- Time management
- Reliability
- Adaptability and flexibility
- Multi-family property management
Rising Star Award
I received the Rising Star Award for Lindsey Management in 2023
Timeline
Community Director
Lindsey Management Company
04.2021 - Current
High School Diploma -
Glen Rose
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