Cristina Davis. RN, BSN, CCM
Morrilton
Summary
Registered Nurse with 10+ years of progressive clinical and care-management experience across pediatric med-surg, neurology, and chronic disease populations. Demonstrates expertise in chronic disease management, care coordination, clinical documentation, and individualized care planning while managing complex caseloads and leading interdisciplinary teams to improve patient outcomes. Skilled in patient education, health insurance navigation, quality improvement, and clinical record review, with a focus on streamlining transitions of care and advancing population health initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Diabetes Nurse Case Manager
Arkansas Blue Cross Blue Shield
Little Rock, AR
02.2023 - Current
- Managed a caseload of members with multiple chronic conditions, improving care continuity and adherence to plans.
- Performed comprehensive health assessments and developed individualized care plans that produced measurable improvements in disease control.
- Reviewed hospital and clinical records to identify care gaps and coordinate timely follow-up interventions.
- Assessed clinical documentation for completeness and compliance with care management protocols to reduce documentation errors.
- Collaborated with interdisciplinary teams including physicians and home health providers to coordinate transitions of care and reduce readmissions.
- Provided targeted education on chronic disease management and medications to increase patient self-management and adherence.
- Assisted members in navigating insurance benefits and connecting with community resources to address social determinants of health.
- Maintained accurate clinical documentation while independently managing caseload responsibilities to ensure audit readiness and continuity of care.
Registered Nurse - Med-Surg / Neurology
Arkansas Children's Hospital
Little Rock, AR
02.2016 - 03.2023
- Provided comprehensive pediatric nursing care for complex acute and chronic conditions, improving patient stability and outcomes.
- Managed diverse caseloads including cystic fibrosis, diabetes, eating disorders, respiratory and behavioral health, achieving measurable improvements in care continuity.
- Delivered specialized peritoneal dialysis and post-kidney transplant care, reducing complication risk through precise monitoring.
- Conducted thorough patient assessments and collaborated with interdisciplinary teams to implement effective care plans.
- Participated in chart audits to ensure documentation accuracy and compliance with clinical standards, enhancing record quality.
- Led team as Team Lead overseeing staff assignments and workflow coordination to maintain unit efficiency.
- Oriented and trained new nursing staff, shortening competency ramp-up time and improving team readiness.
- Educated patients and families on diagnoses, medications, and treatment plans, increasing adherence and understanding.
Education
Bachelor of Science - Nursing
University of Arkansas
Fayetteville, AR12-2018
Associate of Applied Science - Nursing
University of Arkansas Community College At Morrilton
Morrilton, AR12-2015
Technical Certificate - Practical Nursing (LPN)
University of Arkansas Community College At Morrilton
Morrilton, AR05-2014
Skills
- Problem-solving
- Time management
- Case documentation
- Microsoft Office proficiency
- Chronic disease management
- EMR / EHR
- HIPAA compliance
- Clinical Record Review
- Individualized Care Plans
- Interdisciplinary collaboration
Certification
- Registered Nurse (RN) – Arkansas
- Registered Nurse (RN) – New York
- Certified Case Manager (CCM)
Timeline
Diabetes Nurse Case Manager
Arkansas Blue Cross Blue Shield
02.2023 - Current
Registered Nurse - Med-Surg / Neurology
Arkansas Children's Hospital
02.2016 - 03.2023
Bachelor of Science - Nursing
University of Arkansas
Associate of Applied Science - Nursing
University of Arkansas Community College At Morrilton
Technical Certificate - Practical Nursing (LPN)
University of Arkansas Community College At Morrilton