Crystal Cooley
Clinton
Summary
New grad RN, with LPN background at a fast paced urgent care. Hardworking, organized, and dependable candidate successful at managing multiple priorities with a positive attitude eager to secure RN position. Reliable, adaptable, and skilled in critical thinking and time management.
Overview
19
19
years of professional experience
Work History
RN
Baptist Health Urgent Care
01.2025 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
LPN
Baptist Health Urgent Care
10.2023 - Current
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Cared for wounds, provided treatments, and assisted with procedures.
Secretary/Medical Billing Manager
Stone Vision Center
08.2016 - 07.2019
- Reviewed billing problems, researched issues, and resolved concerns
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies
- Worked with customers to develop payment plans and bring accounts current
- Performed billing, collection, and reporting functions for the office
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Resolved customer problems and complaints
- Managed multiple tasks and met time-sensitive deadlines
- Maintained confidentiality of information regarding clients and company
Retail Department Manager
Walmart
11.2005 - 07.2017
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Communicated with managers of other departments to maintain transparency
- Created and enforced department policies, procedures, and standards to establish productivity and quality
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
- Exhibited excellent people skills during interaction with employees and customers
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees
Education
Associate of Applied Science - Registered Nursing
University of Arkansas Community College-Morrilton
Morrilton, AR12-2024
Associate of Applied Science - Practical Nursing
University of Arkansas Community College-Morrilton
Morrilton, AR05-2023
High School Diploma -
Clinton High School
Clinton, AR05.2004
Skills
- Managing Multiple Tasks
- Excellent communication skills
- Detail Oriented
- Excels at time management
- Quick learner
- Clinical judgment
- Compassion and empathy
- Basic life support
- Medication and IV administration
Personal Information
Title: RN
Timeline
RN
Baptist Health Urgent Care
01.2025 - Current
LPN
Baptist Health Urgent Care
10.2023 - Current
Secretary/Medical Billing Manager
Stone Vision Center
08.2016 - 07.2019
Retail Department Manager
Walmart
11.2005 - 07.2017
High School Diploma -
Clinton High School
Associate of Applied Science - Registered Nursing
University of Arkansas Community College-Morrilton
Associate of Applied Science - Practical Nursing
University of Arkansas Community College-Morrilton
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