Crystal Hamilton
Sherwood
Summary
Dynamic professional with extensive experience in customer service and machinery operation, notably at Amazon. Proven ability to enhance delivery efficiency and ensure safety standards. Skilled in vital signs monitoring and CPR certified, demonstrating a commitment to patient care and operational excellence. Recognized for exceptional problem-solving and teamwork in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Amazon Flex Driver
Amazon
Little Rock
04.2025 - Current
- Delivered packages efficiently to designated routes within specified timeframes.
- Navigated routes using GPS technology to optimize delivery efficiency and accuracy.
- Maintained vehicle cleanliness and performed routine inspections before each shift.
Machine Operator
Remington Ammunition
Lonoke
10.2012 - 04.2024
- Operated machinery to maintain efficient production flow.
- Assisted in troubleshooting equipment malfunctions during shifts.
- Monitored equipment for safety and performance standards.
- Conducted routine maintenance on machines for optimal operation.
Passenger Service Agent
United/Continental Airlines
Little Rock
02.2007 - 10.2012
- Assisted passengers with baggage handling and ensured compliance with airline policies.
- Coordinated boarding procedures and managed passenger flow at the gate.
- Responded to passenger inquiries and resolved issues promptly and professionally.
- Provided exceptional customer service to passengers during check-in processes.
Server
Doubletree Hotel
Little Rock
06.2005 - 05.2007
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Managed guest orders using point-of-sale systems for accurate billing.
Order Filler
Levi Strauss
Little Rock
02.2004 - 06.2006
- Processed orders for timely fulfillment in fast-paced warehouse environment.
- Inspected products for quality assurance before packaging and shipping.
- Collaborated with team to maintain organized and clean work areas.
Education
Certified Clinical Medical Assistant
Arkansas Employment Career Center
Little Rock, AR10-2025
High School Diploma -
Lee High School
Marianna, AR05-2000
Skills
- Patient care
- Customer service
- Vital signs and examinations
- Sterilization techniques
- CPR certified
- EKG set up and monitoring
- Venipuncture and phlebotomy
- Machinery operation
- Shipping and labeling
- OSHA
- Medical terminology
- Passenger check-in
- Ticketing knowledge
- Boarding gate procedures
- Ground operations
Certification
- CPR
Timeline
Amazon Flex Driver
Amazon
04.2025 - Current
Machine Operator
Remington Ammunition
10.2012 - 04.2024
Passenger Service Agent
United/Continental Airlines
02.2007 - 10.2012
Server
Doubletree Hotel
06.2005 - 05.2007
Order Filler
Levi Strauss
02.2004 - 06.2006
Certified Clinical Medical Assistant
Arkansas Employment Career Center
High School Diploma -
Lee High School
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