Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
Generic

CRYSTAL LOUDE

Wynne

Summary

Well-rounded professional with valuable healthcare industry experience. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with the healthcare team.

Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.

Overview

26
26
years of professional experience

Work History

Medicaid Insurance Clerk

CrossRigde Community Hospital
Wynne
12.2024 - 08.2025
  • Checking eligibility for dates of services for claims
  • Submitting claims in a timely matter for claims to pay
  • Speaking with patients about their accounts
  • Giving patients information with getting a PCP assigned

Certified Phlebotomist

St. Bernards Hospital
Jonesboro
09.2024 - 10.2024
  • Perform capillaries and venous punctures when collecting specimens
  • Labeling and properly delivering bloodwork to lab
  • Being respectful and courteous to all patients daily

Homemaker

Stay at Home Parent
Wynne
01.2003 - 09.2024
  • Ensure household duties are completed in a timely manner and manage household budget.
  • Coordinate medical care, meals, and social activities.
  • Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.

Line Worker

BudCo
Highland Park
10.2001 - 12.2002

Housekeeper

Marriot Hotel
Southfield
05.2002 - 11.2002

Phlebotomist

Providence Hospital
Southfield
10.1999 - 05.2001

Education

Diploma - Medical Office and Billing Specialist

Ultimate Medical Academy

Certificate of Completion - Intravenous Therapy

Northwest Phlebotomy School
Memphis, TN

Certificate of Completion - Phlebotomy

Northwest Phlebotomy School
Memphis, TN

Skills

  • Insurance Verification
  • Insurance Claim Processing
  • Reimbursement Processing
  • Revenue Cycle Management
  • Medicare / Medicaid Government Payers
  • Third Party Payers
  • CPT & ICD-10 Coding
  • Medical Billing
  • Medical Office
  • Medical Administrative
  • Patient Registration
  • Data Entry
  • Medical Practice Management Systems
  • Medical Terminology
  • Medical Records
  • HIPAA Compliance
  • Claim submission
  • Eligibility verification
  • Electronic records management
  • Customer service
  • Problem solving
  • Time management
  • Effective communication
  • Attention to detail

Key Qualifications

  • Insurance Verification
  • Insurance Claim Processing
  • Reimbursement Processing
  • Revenue Cycle Management
  • Medicare / Medicaid Government Payers
  • Third Party Payers
  • CPT & ICD-10 Coding
  • Medical Billing
  • Medical Office
  • Medical Administrative
  • Patient Registration
  • Data Entry
  • Medical Practice Management Systems
  • Medical Terminology
  • Medical Records
  • HIPAA Compliance

Timeline

Medicaid Insurance Clerk

CrossRigde Community Hospital
12.2024 - 08.2025

Certified Phlebotomist

St. Bernards Hospital
09.2024 - 10.2024

Homemaker

Stay at Home Parent
01.2003 - 09.2024

Housekeeper

Marriot Hotel
05.2002 - 11.2002

Line Worker

BudCo
10.2001 - 12.2002

Phlebotomist

Providence Hospital
10.1999 - 05.2001

Diploma - Medical Office and Billing Specialist

Ultimate Medical Academy

Certificate of Completion - Intravenous Therapy

Northwest Phlebotomy School

Certificate of Completion - Phlebotomy

Northwest Phlebotomy School
CRYSTAL LOUDE