Cynthia Castañeda Enrriquez
Medtronic
Tijuana Baja California
10
years of professional experience
Proactive professional with experience in employee relations. Skilled in conflict resolution and organizational change management. Committed to enhancing workplace dynamics and supporting employee retention.
Work History
ER Support
8 Years- During my first six months at Medtronic, I completed my professional internship in the Recruitment and Selection area, supporting activities such as profile review, candidate screening, interview coordination, talent database updates, and assisting with the onboarding of new direct hires.
- Attention and support to employees during resignation processes.
- Retention support for employees considering resignation.
- Resolution of workplace conflicts with employees and supervisors.
- Workplace investigations, disciplinary processes, and improvement initiatives.
- Support in labor restructuring and organizational changes.
- Assistance with direct and indirect personnel terminations.
- Monthly turnover reports for manufacturing areas.
- Processing terminations in TRESS and Workday.
- Recording disciplinary actions in TRESS and ServiceNow.
- Coordination with legal representatives and follow-up on lawsuits.
- Submission of legal documentation as requested by lawyers.
- Organization of dead files, employee records, and training archives.
- Training supervisors on Internal Work Regulations.
- New employee onboarding (internal handbook and policies).
- Collaboration with local and international HR/ER teams.
- Support to ER Partners on Ethics Circles, Ethics Week, and Climate Assessments.
- Covid 19 Support during 2020.
- Support in projects related to legal issues.
- Support in local/Latam projects related to new processes in the department.
- Disciplinary Actions approval to supervisors (Absenteeism and delays).
- Absenteeism terminations follow up.
- Attention to personnel in Building 3.
- Support in restructuring processes for more than 200 employees at the Tijuana campus, professionally notifying affected personal.
Gazette Reporter
2 Years- Research on scientific, medical, historical and cultural topics.
- Writing notes for Gazette. Coordination of events and meetings in different municipalities of BC.
- Teamwork and leadership in providing assistance to teachers, principals, and vice-chancellors.
Education
Bachelor of Science - Communication Sciences
Skills
Proactive
Teamwork
Customer Support
Problem resolution
Public speaking
Positive attitude
Timeline
ER Support
Medtronic
08.2018 - CurrentRead More
Gazette Reporter
Vicerrectoria UABC
01.2016 - 01.2018Read More
UABC
Bachelor of Science from Communication Sciences
Read More