Cynthia (Diane) Hurst
Searcy
Summary
Detailed Lead Operator with sound knowledge of production procedures. Works effectively in fast-paced and high-speed environments while following standardized work and safety practices. Experienced in pre-operation functions including calibration and job setup.
Offer more than 25 years of progressive experience in maintaining and operating safe equipment operation
Committed Lead Operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in keeping line moving smoothly. Working with fellow employees and with other shifts.
Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
43
43
years of professional experience
Work History
Lead Operator
Sumida
04.2016 - Current
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Properly set up machines. Still learning mold set up.
- Help management put in production data . Also run routers off a-line or priority list.
- Work whereever needed. I have ran every machine.
- Built relationships with my co-workers.
Assembly Line Production Worker
Pontiac Coil/Sumida
04.2005 - Current
- Followed protocols to enhance protection and maintain safe work environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Tested and packed parts.
- Trained new employees.
Manager on Duty
McDonald's Restaurant
03.2002 - 01.2004
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Answered phones, deposits , work schedules, daily paper work, and did ordering on stock.
- Handled customer complaints.
- Opened and closed store.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Assistant
Alco Stores
01.1987 - 03.1989
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Did accounts receivable and balance.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Manager on Duty
McDonald's Restaurant
03.1981 - 01.1987
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Inventory stock and order
Ast. Manager/Manager on Duty
QuickMart Store
03.1992 - 01.1996
- Managed and motivated employees
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to
- Scheduling,payroll,answer phones and checked in inventory,deposits
- and daily paperwork
Education
High School Diploma -
Odell High School
Odell, IL05.1983
Skills
- Lockout and Tagout Procedures
- Hazardous Materials Handling
- Safety Compliance
- Team Player
- Troubleshooting Abilities
- Quality Assurance
- Manufacturing Procedures
- Machine Operation
- Teamwork and Collaboration
- Data Entry
- Production Work
- Flexible Schedule
- Materials Handling
- Heavy Lifting
Timeline
Lead Operator
Sumida
04.2016 - Current
Assembly Line Production Worker
Pontiac Coil/Sumida
04.2005 - Current
Manager on Duty
McDonald's Restaurant
03.2002 - 01.2004
Ast. Manager/Manager on Duty
QuickMart Store
03.1992 - 01.1996
Office Assistant
Alco Stores
01.1987 - 03.1989
Manager on Duty
McDonald's Restaurant
03.1981 - 01.1987
High School Diploma -
Odell High School
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