Adept at multitasking and organization, I leveraged these skills at Elizabeth Richardson Center to enhance client well-being and independence, achieving notable improvements in life skills training. My compassionate caregiving, coupled with a proficiency in first aid and safety, significantly elevated care standards, reflecting positively on team performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Elizabeth Richardson Center
01.2023 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Assisted disabled clients to support independence and well-being.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Established strong relationships with local community resources to connect clients with additional supports as needed.
Coordinated with families and other caregivers, ensuring cohesive approach to client support.
Enhanced communication skills of non-verbal clients using alternative communication devices.
Advocated for clients' needs and rights in various settings, enhancing their quality of life.
Trained new staff on best practices in direct support, elevating overall quality of care provided.
Monitored and reported changes in clients' health and well-being, enabling timely interventions.
Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Provided compassionate and patient-focused care to cultivate well-being.
Recorded status and duties completed in logbooks for management.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Completed regular check-ins and progress report for each client.
Maintained strong connections within caregiver community to gain continuous knowledge.
Scheduled daily and weekly care hours for client caseload.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Apparel Team Member
Walmart
10.2021 - 12.2021
Operated cash register to process customer transactions.
Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
Collaborated with team members to meet daily sales goals, resulting in consistent achievement of targets.
Enhanced customer satisfaction by providing personalized assistance and styling recommendations.
Helped maintain effective communication between departments within the store by regularly updating colleagues on changes related to products, sales or policies.
Handled customer inquiries with professionalism and knowledge, resolving issues efficiently and effectively.
Participated in staff training sessions to enhance team skills and knowledge, leading to improved overall performance.
Displayed and organized products in store to help customers locate products easily.
Greeted and interacted with over customers to assist in selecting and locating merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Crew Member
McDonald's
03.2021 - 05.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Became familiar with products to answer questions and make suggestions.
Prepared products following restaurant, health, and safety standards and procedures.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Trained new team members on procedures, customer service, and sales techniques.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Allps School of Innovation
Fayetteville AR
05.2023
Skills
Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Health and safety requirements
Social skills development
Safety monitoring
Multitasking and organization
Problem-solving
Active listening
Verbal and written communication
Life skills training
Personal care assistance
Cooking meals
Clear communication
Languages
Marshallese
Native or Bilingual
Timeline
Direct Support Professional
Elizabeth Richardson Center
01.2023 - Current
Apparel Team Member
Walmart
10.2021 - 12.2021
Crew Member
McDonald's
03.2021 - 05.2021
High School Diploma -
Allps School of Innovation
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