Dache Young
Rogers
Summary
Results-driven Patient Identity Specialist at Walmart with expertise in patient record management and data accuracy. Proven ability to enhance team performance and streamline documentation processes, ensuring compliance and quality service. Skilled in Microsoft Office Suite and adept at fostering collaboration to achieve operational excellence.
Overview
18
18
years of professional experience
Work History
Health Information Technician
Datavant
Bentonville
12.2025 - Current
- Compiled, processed, and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
- Managed patient health records ensuring accuracy and confidentiality.
- Coordinated data entry processes for electronic health record systems.
- Reviewed medical documentation for compliance with regulatory standards.
- Processed requests for release of medical records in accordance with regulations governing release of medical records.
- Monitored compliance with federal, state laws pertaining to healthcare delivery including filing deadlines for reports, forms related to patient care services provided.
- Retrieved documents from external sources when requested by authorized personnel.
- Ensured that all required documents are completed accurately prior to discharge processing.
Patient Identity Specialist
Walmart
Bentonville
05.2024 - 05.2025
- Collaborated with stakeholders to assess risks and implement process improvements, secured management alignment on changes, and documented feedback.
- Supported team of patient identity professionals in maintaining accurate and timely patient records in centralized databases, ensuring error correction and documentation, and resolving incidents.
- Applied up-to-date expertise in developing and improving action plans, providing expert advice and guidance on best practices to meet customer and business needs.
Shipping and Receiving Clerk, DC 5169
Walmart
Bentonville
12.2022 - 03.2024
- Maintained sorter operation by removing full totes and replenishing empty totes, scanning totes and locations with a hand-held scanner, and rearranging units in totes to optimize fill rates.
- Stocked drugs by opening boxes with box cutters and knives, monitoring and adjusting product sizes, labeling and sorting drug types to ensure correct placement, and transporting drugs to designated locations.
- Ensured quality and accuracy of inventory by removing damaged or expired products, resolving discrepancies in records, informing management about process inefficiencies, and performing basic equipment maintenance.
Fulfilment Center Associate, I
Amazon
Little Rock
09.2021 - 01.2023
- Directed and supervised the daily activities of warehouse workers to ensure proper receiving, handling, storing, loading and shipping of goods.
- Investigated discrepancies between actual inventory counts and system records in order to identify any potential issues or errors.
- Oversaw offloading stock deliveries, processing work orders, locating merchandise, and packaging orders for shipment, operating warehouse pallet jacks, counting products, picking customers' online orders, managing damaged inventory, etc.
Lab Assistant/Phlebotomist
Highlands Oncology Group
Rogers
01.2019 - 08.2021
- Received, processed, and allocated laboratory specimens.
- Received, processed, and allocated laboratory specimens to ensure accurate diagnostics.
- Executed daily cleaning routines to maintain laboratory orderliness. driving efficient laboratory operations.
Medical Records Specialist
Ciox Health - Walmart
Bentonville
06.2017 - 03.2019
- Collected, sorted, and distributed incoming correspondence and reports related to patient medical records.
- Processing all releases of information (ROIs), specifically medical record requests, in a timely and efficient manner, ensuring accuracy, and providing customers with the highest quality product and customer service.
- Managed patient medical records and ensured accuracy and confidentiality.
- Processed requests for medical information from healthcare providers and patients.
- Maintained electronic health record systems and updated patient information regularly.
Medical Assistant
The Agility Center
Bentonville
12.2015 - 07.2016
- Coordinated patient appointments via phone and in person, ensuring efficient scheduling and optimal patient flow.
- Processed payments to support administrative staff, contributing to smooth operations.
- Measured vital signs and documented medical histories to prepare patients for examination, enhancing readiness for healthcare providers.
Pharmacy Technician III
Walmart
Bentonville
12.2008 - 07.2011
- Supported pharmacy technicians by answering questions about workflow procedures and delivering technical support, enhancing operational efficiency.
- Engaged in continuing education and training to maintain up-to-date knowledge of pharmacy practices and technology, ensuring compliance and quality in service delivery.
- Processed prescriptions accurately and efficiently for customers.
- Assisted pharmacists with medication dispensing and patient consultations.
- Managed inventory levels and restocked medications as needed.
Education
Associate of Applied Science - Medical Assistant
Bryan University
RogersSkills
- Health records
- Medical documentation review
- Electronic health record specialist
- Healthcare compliance
- HIPAA regulations
- Patient confidentiality
- HIPAA
- Health information systems
- Record management
- Records management
- Document management
- Data accuracy
- Information processing
- Epic systems
- Process improvement
- Quality enhancement
- Microsoft Office Suite
- Problem solving
- Epic systems
- Electronic health record specialist
Timeline
Health Information Technician
Datavant
12.2025 - Current
Patient Identity Specialist
Walmart
05.2024 - 05.2025
Shipping and Receiving Clerk, DC 5169
Walmart
12.2022 - 03.2024
Fulfilment Center Associate, I
Amazon
09.2021 - 01.2023
Lab Assistant/Phlebotomist
Highlands Oncology Group
01.2019 - 08.2021
Medical Records Specialist
Ciox Health - Walmart
06.2017 - 03.2019
Medical Assistant
The Agility Center
12.2015 - 07.2016
Pharmacy Technician III
Walmart
12.2008 - 07.2011
Associate of Applied Science - Medical Assistant
Bryan University