Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Dagan Danley

Stuttgart

Summary

Dedicated Bachelor of Social Science in Psychology graduate with four years of diverse experience in customer service, grounds maintenance, and social services, and warehouse operations. Skilled in maintaining safe, organized environments, and managing tasks with efficiency. Actively seeking a mental health therapist role to leverage interpersonal skills and a strong foundation in psychology.

Overview

6
6
years of professional experience

Work History

Behavioral Health Associate

Millcreek Behavioral Health
Fordyce
07.2025 - 08.2025
  • Monitored patient behavior and reported changes to the clinical team.
  • Maintained accurate patient records and documentation in compliance with regulations.
  • Collaborated with multidisciplinary teams to enhance patient care approaches.
  • Maintained accurate records of client progress notes, discharge summaries, and documentation of services provided.

Direct Service Provider

Advantages of Southeast Arkansas
Monticello
07.2024 - 07.2025
  • Support clients, boosting satisfaction and progress.
  • Tailor plans, achieving measurable client goals.
  • Engage clients, enhancing service participation.
  • Foster trust, improving communication and environment.
  • Provided direct support to individuals with developmental disabilities in daily activities.
  • Maintained accurate records of client progress and service delivery documentation.
  • Implemented behavior management strategies to promote positive client interactions.
  • Educated clients on personal hygiene and self-care routines for independence.
  • Maintained a safe environment by adhering to infection control protocols.
  • Maintained clean and well-organized environment for client happiness and safety.

Grounds Maintenance Worker

University of Arkansas at Monticello
Monticello
06.2024 - 07.2024
  • Maintained campus grounds, ensuring safety and cleanliness for all.
  • Enhanced outdoor aesthetics, improving campus appeal.
  • Utilized landscaping skills for effective grounds upkeep.
  • Addressed maintenance challenges, ensuring seamless operations.
  • Contributed to a welcoming environment for students and visitors.
  • Operated landscaping equipment including mowers, blowers, and trimmers effectively.
  • Collaborated with team members to complete landscaping projects efficiently and safely.
  • Implemented proper waste disposal practices during grounds maintenance activities.

Sales Associate

Dollar General
Monticello
03.2024 - 07.2024
  • Assisted customers in product selection, enhancing their shopping experience.
  • Handled transactions efficiently, ensuring quick and accurate checkout.
  • Provided exceptional customer service, fostering a welcoming store environment.
  • Delivered outstanding customer service, fostering a welcoming atmosphere that encouraged repeat business, and enhanced customer loyalty.
  • Managed inventory levels effectively, ensuring product availability, and reducing stock discrepancies, leading to improved sales performance.
  • Facilitate smooth transactions, improve customer experience, and uphold store standards.
  • Operated cash register and handled customer transactions efficiently.
  • Maintained organization of merchandise on sales floor and backroom.
  • Assisted customers with product selection and provided friendly service.

Customer Representative

Circle K
Monticello
09.2023 - 10.2023
  • Delivered outstanding customer service, fostering a welcoming atmosphere that encouraged repeat business, and enhanced customer loyalty.
  • Assisted customers with inquiries and resolved issues in a friendly manner.
  • Managed cash register transactions and ensured accurate handling of cash.
  • Stocked shelves and maintained organized displays to enhance product visibility.
  • Collaborated with team members to ensure efficient store operations during peak hours.
  • Educated customers on promotions and loyalty programs to drive engagement.
  • Monitored inventory levels and reported shortages to maintain product availability.
  • Enforced company policies for safety and cleanliness throughout the store environment.
  • Resolved customer complaints promptly and efficiently.
  • Performed data entry activities as needed.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Developed positive relationships with customers through friendly interactions.
  • Provided product and service information to customers.
  • Demonstrated strong problem solving skills in addressing customer issues.

Warehouse Worker

University Of Arkansas At Monticello
Monticello
04.2023 - 07.2023
  • Ensured warehouse order and safety, maintaining clean and organized areas.
  • Conducted quality checks, coordinating with vendors for replacements.
  • Managed inventory control, updating systems, and following stocking protocols.
  • Maintained accurate inventory records using warehouse management systems.
  • Assisted in loading and unloading shipments with care and precision.
  • Organized stock areas to ensure quick access to frequently used items.
  • Collaborated with team members to streamline warehouse processes and workflows.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Organized warehouse space for efficient storage of products.
  • Operated scanners, computers, and other equipment to track orders.

Grounds Maintenance Worker

University Of Arkansas At Monticello
Monticello
05.2021 - 04.2023
  • Cleared campus areas, enhancing aesthetics and safety with efficient debris removal.
  • Improved green space quality through effective mulch and soil application.
  • Executed landscaping tasks, contributing to a welcoming campus environment.
  • Applied sand to pathways, ensuring safe and accessible walkways.
  • Maintained outdoor areas, supporting a visually appealing campus atmosphere.

Machine Operator

Lennox Industries
Stuttgart
02.2020 - 06.2020
  • Operated press brake to shape metal sheets, enhancing production efficiency and precision.
  • Improved assembly line flow by preparing parts accurately and on time.
  • Utilized machine press for component shaping, ensuring quality and consistency.
  • Contributed to team goals by maintaining high standards in metal shaping tasks.

Education

Bachelor Of Social Science - Psychology

University of Arkansas At Monticello
Monticello, AR
05.2025

Certificate of Academic Excellence -

University of Arkansas at Monticello
Monticello, AR
01.2024

High School Diploma -

GED Testing Program Center
Little Rock, AR
01.2020

Skills

  • Manual Labor
  • Cycle Counting
  • Material Handling
  • Safety Protocols
  • Order Fulfillment
  • Inventory Management
  • Problem Solving
  • Communication
  • Microsoft Outlook
  • Active Listening
  • Empathy
  • Treatment Planning
  • Cultural Sensitivity
  • Patient Assessment
  • Patient monitoring
  • Client support
  • Team collaboration
  • Record keeping
  • Effective communication
  • Problem resolution
  • Customer engagement
  • Empathy development
  • Professional boundaries
  • Family engagement
  • Medication administration
  • Data confidentiality
  • Patient protection
  • Patient advocacy
  • Relationship building
  • Charting and clinical documentation

Personal Information

Title: Mental Health Therapist

Timeline

Behavioral Health Associate

Millcreek Behavioral Health
07.2025 - 08.2025

Direct Service Provider

Advantages of Southeast Arkansas
07.2024 - 07.2025

Grounds Maintenance Worker

University of Arkansas at Monticello
06.2024 - 07.2024

Sales Associate

Dollar General
03.2024 - 07.2024

Customer Representative

Circle K
09.2023 - 10.2023

Warehouse Worker

University Of Arkansas At Monticello
04.2023 - 07.2023

Grounds Maintenance Worker

University Of Arkansas At Monticello
05.2021 - 04.2023

Machine Operator

Lennox Industries
02.2020 - 06.2020

Bachelor Of Social Science - Psychology

University of Arkansas At Monticello

Certificate of Academic Excellence -

University of Arkansas at Monticello

High School Diploma -

GED Testing Program Center
Dagan Danley