Daira Martinez
Mendoza
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Professional with experience in English teaching. I emphasize my organizational skills, responsibility, and interpersonal skills.
I seek to continue learning and contribute in a collaborative environment.
I would like to find an opportunity to gain more professional experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Weiter/Host
Sheraton Hotel
11.2023 - Current
- Reception and welcome of guests explaining the dynamics.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Answered customer questions about hours, seating, and menu information.
Private English Language Tutor
Independant
04.2022 - 11.2022
- Assignment, correction and grading of work and tests.
- Preparation of materials and other study resources.
- Managed scheduling for multiple clients while maintaining flexibility in accommodating last-minute changes or cancellations when necessary.
- Utilized various multimedia resources such as videos, audio recordings, and online materials to supplement traditional teaching methods, enhancing the learning experience for students.
Education
Cabin Crew Member.
Alas Para Latino America
Buenos Aires, Argentina02-2024
English Language
Amicana
12-2021
Skills
- Constant learning
- Team collaboration
- Customer service
- Detail-oriented
- Effective time management
- Foreign language skills
- Punctual and responsible
Personal Information
Languages
Spanish
Native language
English
Upper intermediate
B2
Certification
Red Cross First Aid Certification
Timeline
Weiter/Host
Sheraton Hotel
11.2023 - Current
Private English Language Tutor
Independant
04.2022 - 11.2022
Cabin Crew Member.
Alas Para Latino America
English Language
Amicana
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