Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DAKOTA BLACK

Clarksville,AR

Summary

Experienced Direct Support Provider with a track record of ensuring a safe environment for clients. Skilled in transportation assistance and behavior management. Demonstrated ability to maintain cleanliness and organization in high-pressure kitchen environments.

Overview

3
3
years of professional experience
2
2
Certifications
1
1
Language

Work History

Dispatcher

Goodyear FleetHQ
05.2025 - 06.2025
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Communicated with drivers and technicians to coordinate timely scheduling of services.
  • Directed dispatching, routing, and tracking of service vehicles.

PCA

Trinity Prime
01.2025 - 05.2025
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Direct Support Provider

Friendship Community Care
08.2023 - 11.2024
  • Ensured a safe environment for clients
  • Participated in regular staff meetings discussing case updates, new policies and procedures, and professional development opportunities
  • Attended trainings relevant to the field of disability services, staying current on best practices
  • Encouraged active participation in physical activities tailored to individual preferences
  • Monitored client medication administration ensuring proper dosage was taken at prescribed times
  • Wrote notes daily on credible at the end of shift going over the clients day

Cashier

Family Dollar
09.2022 - 07.2023
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges

Cook

McDonalds
07.2022 - 09.2022
  • Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
  • Demonstrated ability to work quickly and accurately in high-pressure environments
  • Cooked food according to recipes set by establishment
  • Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly
  • Monitored food items, maintaining minimum guidelines for temperature, taste, and quality

Education

High School Diploma -

Clarksville High School
05.2023

Skills

  • Stress tolerance

  • Transportation assistance

  • Patience and understanding

  • Behavior management

  • First aid and CPR

  • Medication administration

Data entry

Customer relations

Decision-making

Route navigation

Certification

Computer Science Completer

Timeline

Dispatcher

Goodyear FleetHQ
05.2025 - 06.2025

PCA

Trinity Prime
01.2025 - 05.2025

Direct Support Provider

Friendship Community Care
08.2023 - 11.2024

Computer Science Completer

05-2023

Digital Marketing Completer

05-2023

Cashier

Family Dollar
09.2022 - 07.2023

Cook

McDonalds
07.2022 - 09.2022

High School Diploma -

Clarksville High School

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