DAKOTA BOYER
Benton
Summary
Sales professional with expertise in Milacron injection molding machinery, driving a 60% increase in new customer acquisition. Demonstrated ability to build strong relationships and deliver exceptional service, ensuring clients receive tailored solutions. Flexible and ready to travel to meet customer needs.
Overview
9
9
years of professional experience
Work History
Precise Plastics Machinery/AM Sales Representative
Milacron
Little Rock
01.2023 - Current
- Formed key customer relationships, resulting in a 60% year-over-year increase in new customer acquisition.
- Conducted market research to identify sales opportunities and assess customer needs.
- Designed and sold multiple turnkey systems, addressing complete process requirements.
- Represented Conair Group, Sepro Automation, and Milacron in various capacities.
Aftermarket Sales Representative
Milacron
Little Rock
01.2022 - 01.2023
- Cultivated relationships with clients to understand their needs and preferences.
- Managed sales pipeline using CRM software for tracking customer interactions.
- Negotiated contracts with clients to secure favorable terms for both parties.
- Developed key customer relationships to increase sales.
- Provided technical support for customers using the company's products or services.
FIELD SERVICE TECHNICIAN
Milacron
07.2019 - 01.2022
- Assisting customers with service and support, managing on-site installation and repair of plastic machinery.
- Installing retrofits, diagnosing errors and technical complications occurring in electrical circuits, hydraulic units, and software.
- Documenting projects and providing feedback to Milacron for future improvements on machinery.
- Execute diagnostics, installations, troubleshooting and evaluations of Milacron injection molding machinery.
- Completion of work orders and expense reports.
- Ensure that the customer is provided with necessary parts to resume production.
- Actively pursuing further knowledge of Milacron machinery.
- Communication with customers and colleagues.
- Builds relationships with customers to ensure satisfaction.
TECHNICIAN
SAY Plastics
11.2017 - 06.2019
- Performed diagnostics, troubleshooting and evaluations on injection molding machinery, robotics, pneumatics, and hydraulics.
- Repaired, redesigned, and produced plastic machinery and auxiliary equipment, enhancing automation throughout plastics plant.
- Trained technicians in reading machine schematics and troubleshooting, increasing overall team competency.
- Installed injection molding machines.
- Designed custom control retrofits on machinery.
- Implemented automation solutions that contributed to improved plant efficiency.
- Enhanced safety protocols in the workplace to ensure compliance with regulations.
- Actively pursued production efficiency and quality.
Education
MILACRON TRAINING ACADEMY -
Milacron Training Academy
Batavia, OH11-2019
ELECTRONIC CONTROLS AND TECHNOLOGY -
Tyler Junior College
Tyler, TX12-2017
BUSINESS MARKETING - BUSINESS MARKETING
University of Arkansas At Little Rock
Little Rock, AR06-2026
Skills
- Market research
- Customer relationship management
- Flexible
- Negotiation
- Punctuality
- Critical Thinking
- Problem Solving
- Leadership
- Microsoft Word
- Microsoft Excel
- Sales Force
- Automation Studio
- Sales presentations
- Lead generation
- Pipeline building
- Prospecting clients
- Cold calling
Timeline
Precise Plastics Machinery/AM Sales Representative
Milacron
01.2023 - Current
Aftermarket Sales Representative
Milacron
01.2022 - 01.2023
FIELD SERVICE TECHNICIAN
Milacron
07.2019 - 01.2022
TECHNICIAN
SAY Plastics
11.2017 - 06.2019
MILACRON TRAINING ACADEMY -
Milacron Training Academy
ELECTRONIC CONTROLS AND TECHNOLOGY -
Tyler Junior College
BUSINESS MARKETING - BUSINESS MARKETING
University of Arkansas At Little Rock