Summary
Overview
Work History
Education
Skills
Timeline
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Daley McDonald

Monticello

Summary

Dedicated server with a proven track record in customer service, effective communication, and problem resolution. Committed to creating welcoming atmospheres and enhancing customer satisfaction. Results-oriented individual with a diverse background in customer service and event support. Known for strong communication and organizational skills, ready to leverage expertise in hospitality to enhance customer experiences and operational efficiency. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Local Lime
Rogers
05.2025 - 08.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Took food and drink orders accurately from customers at the table.
  • Maintained cleanliness and organization of dining area and service stations.
  • Handled cash transactions accurately during high-volume shifts.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.

Golf Shop Attendant

Springdale Country Club
Springdale
05.2024 - 05.2025
  • Assisted customers with merchandise selection and golf equipment inquiries.
  • Managed inventory levels and organized golf shop displays efficiently.
  • Processed sales transactions accurately using point-of-sale systems.
  • Scheduled tee times for customers, ensuring smooth operational flow.
  • Maintained cleanliness and organization of the golf shop environment.
  • Provided excellent customer service, fostering a welcoming atmosphere.
  • Responded promptly to customer inquiries via phone or email.
  • Assisted with special orders placed by customers who could not find what they needed in store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Collaborated with staff to enhance overall customer experience during events.

Gymnastics Coach

The Williams Center
Fayetteville
08.2023 - 04.2024
  • Assisted in planning and organizing gymnastics practices and events.
  • Demonstrated proper techniques for various gymnastics skills to students.
  • Maintained a safe and clean training environment for all participants.
  • Supported team-building activities to enhance group dynamics among gymnasts.
  • Engaged with parents to communicate progress and address concerns about athletes.
  • Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
  • Created a safe and supportive environment for athletes to practice their skills.
  • Prepared various warm up activities for each class based on skill level and age.

Education

Some College (No Degree) - Communications

University of Arkansas
Fayetteville, AR

Skills

  • Customer service
  • Team building
  • Event planning
  • Effective communication
  • Time management
  • Sales transactions
  • Problem resolution
  • Point-of-sale system
  • Hospitality service expertise
  • Guest engagement
  • Team member support
  • Point of sale operation
  • Strong work ethic
  • Memory retention
  • Team collaboration
  • Positive and professional
  • Multitasking and organization

Timeline

Server

Local Lime
05.2025 - 08.2025

Golf Shop Attendant

Springdale Country Club
05.2024 - 05.2025

Gymnastics Coach

The Williams Center
08.2023 - 04.2024

Some College (No Degree) - Communications

University of Arkansas

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Daley McDonald