Dallas St Clair
North Little Rock
Summary
Health services professional with proven expertise in patient care, medical procedures, and health management. Strong focus on team collaboration, reliability, and adaptability to changing healthcare needs. Skilled in clinical support, patient communication, and maintaining high standards of service. Known for achieving results and fostering supportive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Assistant to the Executive Director
Arkansas Self Storage Association
Little Rock, AR
08.2024 - Current
- Maintained filing systems for optimal record retrieval and management.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Utilized Microsoft Excel and QuickBooks software to manage invoices and payments.
- Assisted in the planning of luncheons and other out-of-town events.
Health Service Technician
Air National Guard
Little Rock Air Force Base, AR
08.2019 - 12.2023
- Conducted health assessments and screenings to maintain personnel wellness standards.
- Monitored inventory levels of medical supplies, ordering new supplies as needed.
- Provided emergency medical support during drills and real-world events as needed.
- Assisted in the training of new staff members.
- Maintained detailed records of patient health information while adhering to HIPAA regulations.
- Took and recorded patients' vital signs, documenting in medical charts.
- Supported the implementation of new electronic health record systems for improved data management practices within the facility.
- Performed basic laboratory tests and collected specimens for further testing.
- Supported office operations by expertly handling administrative needs.
- Administered medications and injections as directed by healthcare professionals.
Server/Bartender
U.S. Pizza
Maumelle, AR
03.2018 - 03.2019
- Delivered exceptional customer service, ensuring satisfaction and loyalty through attentive dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly.
- Maintained cleanliness and organization of dining area.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess/Server/Bartender
Bar Louie
Little Rock, AR
01.2015 - 12.2016
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Monitored dining area for cleanliness and timely clearing of tables.
- Assisted in special event planning.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu knowledge, service protocols, and customer interaction techniques.
- Managed multiple tables efficiently, prioritizing guest needs to ensure satisfaction.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Receptionist
England Fitness Center
England, AR
08.2014 - 12.2014
- Managed front desk operations, ensuring efficient visitor check-in.
- Maintained organized filing systems for client records, enhancing retrieval speed and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Childcare Assistant
Little Heroes Daycare
North Little Rock, AR
04.2013 - 07.2014
- Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Supervised free play and other activities.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Education
Health Sciences
Pulaski Technical College
North Little Rock, ARSkills
- Time management, multitasking, and organization
- Customer service, appointment scheduling, phone etiquette
- Strong work ethic and attention to detail
- Discretion and confidentiality
- File and database management
- Flexible schedule
- Medical terminology and Electronic Medical Systems
- Professional and mature
- Calm under stress
- Basic life support
Accomplishments
- Completed time in the military from 2017-2023 as an Aerospace Medical Technician, separated as a Staff Sergeant.
- Supervised 4 Airmen during time in service.
- Assisted management with the training of multiple new staff members.
- Earned Airman of the Year in 2020.
Certification
- EMT - Emergency Medical Technician (2018-2024)
- BLS certified
Timeline
Personal Assistant to the Executive Director
Arkansas Self Storage Association
08.2024 - Current
Health Service Technician
Air National Guard
08.2019 - 12.2023
Server/Bartender
U.S. Pizza
03.2018 - 03.2019
Hostess/Server/Bartender
Bar Louie
01.2015 - 12.2016
Receptionist
England Fitness Center
08.2014 - 12.2014
Childcare Assistant
Little Heroes Daycare
04.2013 - 07.2014
Health Sciences
Pulaski Technical College