Dalton Harrel
Fayetteville
Summary
Dynamic logistics professional with a proven track record at USA Truck, Inc., excelling in shipment coordination and customer service. Adept at problem-solving and decision-making, I enhanced order tracking efficiency and trained teams to ensure compliance, significantly reducing delays and improving client satisfaction. Committed to optimizing operations and fostering collaboration.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
USA Truck, Inc
2024.07 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Assistant Manager
Malco Theatres, Inc
2015.03 - 2024.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Stock Controller
Old Navy, Gap
2020.11 - 2021.04
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
Education
English Literature
University of Arkansas
Fort SmithSkills
- Problem-solving
- Logistics analysis
- Shipment coordination
- Invoicing and shipping documentation
- Decision-making
- Customer service
- Shipment tracking
- Transportation planning
Timeline
Logistics Coordinator
USA Truck, Inc
2024.07 - Current
Stock Controller
Old Navy, Gap
2020.11 - 2021.04
Assistant Manager
Malco Theatres, Inc
2015.03 - 2024.06
English Literature
University of Arkansas