Daniel Calhoun
Hot Springs
Summary
Dynamic Senior Account Executive with a proven track record at Kuehne & Nagel, excelling in client relationship management and sales quota achievement. Expert in building strong client connections and enhancing account retention through strategic insights and tailored solutions. Adept at fostering team collaboration to drive business growth and optimize client satisfaction.
Overview
32
32
years of professional experience
Work History
Senior Account Executive
Kuehne & Nagel
05.2023 - Current
- Cultivated relationships with clients to understand needs and provide tailored solutions.
- Assisted in the preparation of sales presentations and proposals for potential clients.
- Supported account management by tracking project timelines and deliverables.
- Researched market trends to identify opportunities for business growth and client engagement.
Senior Account Executive
Ups Scs
04.2019 - 05.2023
- Coordinated communication between internal teams to ensure alignment on client objectives.
- Contributed to strategy sessions by providing insights on customer feedback and preferences.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Account Manager
UPS Freight
03.2006 - 04.2019
- Led client meetings, providing insights and strategic recommendations for improvement.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Account Manager
FedEx Freight
07.2000 - 03.2006
- Trained junior account managers on best practices and effective client management techniques.
- Streamlined communication processes, enhancing collaboration between stakeholders.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
General Manager
ABF Freight / Wagner Industries
06.1993 - 07.2000
- Directed operational strategies to enhance productivity and efficiency across multiple departments.
- Implemented performance metrics to optimize employee output and streamline processes.
- Cultivated a high-performing team through training, mentoring, and ongoing development initiatives.
- Established budgetary controls to manage resources effectively and reduce operational costs.
Education
Bachelor of Science - Criminal Justice
University of Arkansas Little Rock
Little Rock, AR12-1992
Skills
- Client relationship management
- Relationship building
- Team collaboration
- Sales quota achievement
Accomplishments
FedEx Freight - Account Manager
* Top 3 in revenue generated accounts in largest terminal in the network
UPS Freight - Account Executive
* Top producer in Expedited Revenue in US 5 years in a row
* Gold Level & Silver Level yearly recognition for being in top 2% & 10% of national account executives based on yearly quotas
UPS SCS - Account Executive
* Platinum Level recognition for being in top 0.6% of global account executives for all UPS divisions
* Gold Level, Silver Level recognition for being in top 2% and 10% of national account executives based on yearly quotas
Timeline
Senior Account Executive
Kuehne & Nagel
05.2023 - Current
Senior Account Executive
Ups Scs
04.2019 - 05.2023
Account Manager
UPS Freight
03.2006 - 04.2019
Account Manager
FedEx Freight
07.2000 - 03.2006
General Manager
ABF Freight / Wagner Industries
06.1993 - 07.2000
Bachelor of Science - Criminal Justice
University of Arkansas Little Rock