Daniela Figueiredo

- Moderated user-generated content in English, Spanish, and Portuguese, ensuring respect for cultural differences and compliance with platform policies.

• - Navigated cross-cultural nuances to accurately interpret and evaluate content in multiple languages.
• - Managed escalations of sensitive or inappropriate content, reducing potential risks for a global user base.
• - Communicated effectively with international users, addressing concerns with cultural awareness and sensitivity.
• - Collaborated with global teams to refine moderation practices and improve platform safety.

• - Built and maintained relationships with diverse clients and international distributors, emphasizing cultural understanding and personalized service.
• - Developed sales strategies tailored to multicultural markets, increasing overall revenue.
• - Conducted market research on multicultural consumer preferences to identify new opportunities.
• - Led a diverse sales team, fostering an inclusive environment and motivating team members to meet targets.
• - Coordinated local and international promotional efforts, ensuring cultural relevance.

• - Assisted clients from various cultural backgrounds, providing clear, respectful explanations of financial products.
• - Evaluated financial documentation from diverse sources, maintaining sensitivity to different financial practices.
• - Developed trust-based relationships with multicultural clients and real estate professionals.
• - Facilitated a smooth mortgage process for clients unfamiliar with U.S. financial procedures, enhancing their experience.