Danielle Brantley
Pocahontas,AR
Summary
Detail-oriented QA Analyst with a strong work ethic and a commitment to delivering high-quality products. Known for being a quick learner who adapts easily to new tools, technologies, and testing environments. Skilled in identifying defects, always improving , and collaborating with all teams to ensure reliable and efficient performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
QA Analyst
Nicepak
Jonesboro, AR
08.2025 - Current
- Ensure Quality standards
- Being a resource for the operators and others
- Releasing material and finished goods
- Testing and analyzing solutions
- Documentation and reporting
- Creating and routing holds for nonconforming product
- Performing inspections for product on the lines
- Navigating in WMS and harford
- Assisting with outages on the lines
- Inspecting machines after sanitation
- Responding and testing alarms in the laboratory
- Calibrating machines in laboratory
- Verify product being used on lines
- Recording data
Machine Operator
Nicepak
Jonesboro, AR
02.2022 - 08.2025
- Operated and maintained high-speed packaging machinery to ensure optimal production flow.
- Conducted routine quality checks to uphold product standards and minimize waste.
- Collaborated with team members to streamline processes and enhance operational efficiency.
- Trained new operators on machine setup, safety protocols, and troubleshooting techniques.
- SMT on Illapak
Manager
Cato Fashions
Pocahontas, AR
03.2020 - 09.2021
- Streamlined sales floor operations, improving customer service and product availability.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Waitress/Trainer
Taco Casa
Pocahontas, AR
02.2017 - 10.2018
- Trained new staff on menu knowledge and customer service standards.
- Ensured compliance with food safety regulations and restaurant policies.
- Mentored team members to improve service efficiency and customer satisfaction.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
Education
High School Diploma -
Pocahontas High School
Pocahontas, ARSkills
- Equipment upkeep
- Safety regulations compliance
- Troubleshooting technical issues
- Problem solving capabilities
- Computer proficiency
- Mathematical calculations
- Adaptability in learning environments
- Detail-oriented documentation practices
- Teamwork and collaboration skills
- Laboratory analysis and sampling
- Defect logging
Certification
- Serv safe food handler
- Microsoft office specialist
Timeline
QA Analyst
Nicepak
08.2025 - Current
Machine Operator
Nicepak
02.2022 - 08.2025
Manager
Cato Fashions
03.2020 - 09.2021
Waitress/Trainer
Taco Casa
02.2017 - 10.2018
High School Diploma -
Pocahontas High School