DANIELLE MCCLAIN
England
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Shell Gas Station
03.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Sam's Club
10.2015 - 12.2015
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
WalMart
08.2011 - 02.2012
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Take-A-Break
04.2009 - 09.2009
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Carhop
Sonic
02.2009 - 03.2009
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
Cashier
Popeyes Chicken
05.2006 - 11.2008
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Education
Medical Billing/Coding Certificate -
Purdue University Global
05.2025
High School Diploma -
Purdue Global University
Little Rock, AR12.2022
Skills
- Facility Maintenance
- Inventory Control
- Effective Problem-Solving Skills
- Effective Organizational Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Cash register operation
- Professionalism and courtesy
Certification
- Powerpoint
- Excel
- Microsoft Word
- CPR
Timeline
Cashier
Shell Gas Station
03.2019 - 11.2019
Cashier
Sam's Club
10.2015 - 12.2015
Cashier
WalMart
08.2011 - 02.2012
Cashier
Take-A-Break
04.2009 - 09.2009
Carhop
Sonic
02.2009 - 03.2009
Cashier
Popeyes Chicken
05.2006 - 11.2008
Medical Billing/Coding Certificate -
Purdue University Global
High School Diploma -
Purdue Global University
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