Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Medical Scheduler
Sutter Health
Sacramento
01.2023 - 02.2026
Scheduled patient appointments using electronic health record systems.
Managed provider schedules to optimize patient flow and resource allocation.
Coordinated communication between patients and healthcare providers effectively.
Verified patient insurance information to ensure coverage and eligibility.
Utilized electronic medical records (EMR) systems for accurate and up-to-date scheduling information.
Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
Access Coordinator
UAMS Medical Center
Jacksonville
03.2020 - 01.2023
Assisted patients with insurance verification and eligibility inquiries efficiently.
Verified demographics and insurance information to register patients in computer system.
Managed appointment scheduling and ensured timely patient registration processes.
Processed and posted payments accurately to patient accounts.
Home Health CNA
Home Health Agency
Magnolia
08.2018 - 02.2019
Provided personal care and assistance to clients in their homes.
Monitored clients' vital signs and reported changes to healthcare professionals.
Assisted clients with daily living activities, including bathing and dressing.
Education
Southern Arkansas University
Magnolia, AR
Skills
Electronic health records
Insurance verification
Patient scheduling
EMR software
Working knowledge of medical terminology and medical insurance plans