Clinical leader with extensive experience in treatment planning and care coordination at Therapeutic Family Services. Demonstrated success in improving client outcomes through strategic community partnerships and comprehensive staff training. Proficient in clinical documentation and building strong client relationships, ensuring compliance and enhancing quality in mental health services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner /Behavior Therapist
Lotus Counseling and Behavioral Health Services
Hot Springs
05.2024 - Current
Collaborated with multidisciplinary teams to enhance client care and support services.
Maintained confidentiality and ethical standards in all client interactions and documentation.
Assisted clients in developing healthy coping skills, setting goals and improving communication.
Conducted therapeutic individual and family therapy sessions.
Created client treatment plans based on assessments and goals.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.
Clinical Director / Therapist
Therapeutic Family Services
Hot Springs
04.2004 - 10.2024
Led clinical operations to ensure compliance with healthcare regulations.
Coordinated interdisciplinary teams to implement clinical best practices.
Provided training and mentorship to clinical staff on protocols and procedures.
Established partnerships with community organizations for improved health outcomes.
Maintained confidentiality of patient information according to HIPAA regulations.
Coordinated patient care activities, including assessments, treatments and evaluations of patients' progress.
Ensured that all department personnel maintained a high level of professionalism and customer service standards.
Reviewed medical records for accuracy prior to filing them into permanent storage systems.
Participated in committees related to healthcare regulations, accreditation processes, and quality improvement initiatives.
Analyzed data from reports related to clinical services, including patient satisfaction surveys.
Assessed staffing needs within the facility and recruited qualified personnel when necessary.
Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
Documented service plans, treatment reports and progress notes.
Provided individual counseling to clients with diverse mental health needs.
Facilitated group therapy sessions to promote peer support and healing.
Implemented evidence-based interventions based on best practices in the field of mental health counseling.
Developed therapeutic relationships with clients and their families to ensure effective communication.
Created and reviewed master treatment and discharge plans for clients.
Education
Master of Science - Mental Health Counseling
Walden University
Minneapolis, MN
08-2012
Bachelor of Science - Organizational Management
John Brown University
Siloam Springs
12-2006
Associate of Arts -
Garland County Community College
Hot Springs, AR
08-2003
Some College (No Degree) - Business Administration
University of Arkansas
Fayetteville, AR
Skills
Clinical documentation and compliance
Treatment planning and care coordination
Patient assessment and behavioral therapy
Community partnership development
Verbal and written communication
Client relationship management
Staff training and development
Problem solving and quality improvement
Affiliations
Member of Delta Sigma Theta Sorority, Incorporated (2007 - Present)
Member of American Counseling Association (2014 - Present)
Certification
Licensed Mental Health Counselor (2012 - Present)
References
References available upon request.
Timeline
Owner /Behavior Therapist
Lotus Counseling and Behavioral Health Services
05.2024 - Current
Clinical Director / Therapist
Therapeutic Family Services
04.2004 - 10.2024
Master of Science - Mental Health Counseling
Walden University
Bachelor of Science - Organizational Management
John Brown University
Associate of Arts -
Garland County Community College
Some College (No Degree) - Business Administration
AMFT/APCC (Registered Associate) at LiveWell Behavioral Health Counseling ServicesAMFT/APCC (Registered Associate) at LiveWell Behavioral Health Counseling Services
Mental Health Clinic Supervisor at San Bernardino County Behavioral Health, Mariposa Community Counseling, Substance Use Disorder and Recovery ServicesMental Health Clinic Supervisor at San Bernardino County Behavioral Health, Mariposa Community Counseling, Substance Use Disorder and Recovery Services