Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Daphne Bogenschutz

Farmington

Summary

Professional with a strong work ethic, successfully managed full-time employment while completing college education. Diverse skill set developed through extensive volunteer work and job experiences. Committed to contributing value to employers and advancing through dedication and hard work.

Overview

4
4
years of professional experience

Work History

Server Trainer

JJ's Grill Dickson
Fayetteville
08.2023 - Current
  • Trained new servers on menu items and service standards to enhance performance.
  • Assisted in scheduling shifts for optimal staffing during peak hours.
  • Provided constructive feedback on service techniques and customer interactions.
  • Resolved customer inquiries and complaints, ensuring satisfaction with the dining experience.
  • Educated waiters on memorization strategies and effective communication of menu details.
  • Monitored trainee performance to identify areas for improvement throughout training.
  • Collaborated with hosts and kitchen staff to ensure smooth service delivery.
  • Maintained a positive learning environment by promptly addressing trainee concerns.

Catering Server

Perfect Catering
Longview
01.2021 - 08.2023
  • Set up and arranged catering tables for events and functions.
  • Transported prepared foods from kitchen to serving areas using carts or dollies.
  • Served food and beverages to guests, ensuring professionalism and efficiency.
  • Engaged with guests to deliver exceptional customer service during events.
  • Followed safety and sanitation guidelines throughout food preparation and service.
  • Collaborated with team members to execute seamless event operations.
  • Cleaned up after events, including washing dishes and utensils used during service.
  • Restocked supplies to meet guest needs throughout events.

Education

Bachelor of Arts - Political Science

University of Arkansas
Fayetteville, AR
05-2025

Associate of Arts - General Studies

Northeast Texas Community College
Mount Pleasant, TX
05-2023

High School Diploma -

White Oak High School
White Oak, TX
05-2021

Skills

  • Policy analysis and research
  • Data interpretation and analysis
  • Project management and coordination
  • Customer service and relations
  • Conflict resolution and problem-solving
  • Public speaking and presentation
  • Team collaboration and training
  • Event planning and execution
  • Menu presentation skills
  • Time management and organization
  • Cash handling and recordkeeping
  • Sanitation standards compliance
  • Upselling techniques
  • Point of sale (POS) operations
  • Microsoft Office proficiency

Affiliations

  • Volunteer work with Frances Corprew Elementary School in Mount Pleasant Texas
  • Coached a travel softball team from 2020 to 2023
  • Volunteer work at AMPED summer camp a government funded summer camp for underpriveleged kids

References

References available upon request.

Timeline

Server Trainer

JJ's Grill Dickson
08.2023 - Current

Catering Server

Perfect Catering
01.2021 - 08.2023

Bachelor of Arts - Political Science

University of Arkansas

Associate of Arts - General Studies

Northeast Texas Community College

High School Diploma -

White Oak High School

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Daphne Bogenschutz