Darlene Brown
Siloam Springs
Summary
Personable and reliable worker with desire to serve others and give all customers the best possible experience. Skilled in diverse customer service roles with a collaborative spirit that thrives in team environments.
Overview
3
3
years of professional experience
Work History
Flight Attendant
Envoy Air Inc.
11.2024 - Current
- Trained in emergency evacuation procedures, CPR, and First Aid
- Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies.
- Collaborated with flight crew members to provide excellent customer service.
Hostess, Food Expeditor & Food Runner
Rocksalt Grille
09.2022 - 08.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained communication between kitchen staff and waitstaff for timely delivery of food.
- Demonstrated ability to work effectively under pressure while maintaining quality standards.
Camp Counselor & Lifeguard
New Life Ranch
05.2023 - 07.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
Francis Scott Key High
Union Bridge, MD06-2021
General Business
John Brown University
Siloam Springs, ARSkills
- Customer service
- Team Collaboration
- Food & Beverage Preparation
- Adaptability
- CPR & First Aid
Timeline
Flight Attendant
Envoy Air Inc.
11.2024 - Current
Camp Counselor & Lifeguard
New Life Ranch
05.2023 - 07.2023
Hostess, Food Expeditor & Food Runner
Rocksalt Grille
09.2022 - 08.2024
Francis Scott Key High
General Business
John Brown University
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