Self-motivated professional new to claim assessment and resolution. Adept at managing high-stress situations and delivering consistent results. Highly reliable team collaborator who adapts seamlessly to evolving demands, leveraging strong analytical and communication skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Operations Manager
Guardian Technology Consultants
10.2016 - Current
Directed operations staff by providing guidance, training, and support in order to meet company objectives
Established effective relationships with vendors to negotiate pricing and secure materials needed for production
Monitored and improved efficiency of processes, team performance, and customer service
Implemented policies and standard operating procedures and managed quality, customer service and logistics
Able to work in a fast-paced environment with tight deadlines
Proficiency with Microsoft Office Suite and Windows operating systems
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Installation Manager
Verser Cabinet Shop
09.2001 - 10.2016
Communicated regularly with customers throughout the duration of installation projects to ensure expectations were being met or exceeded
Identified potential problems early in the process and developed solutions that minimizing disruption or delays in completing projects
Created procedures for installing products effectively and efficiently
Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
Framer/Finish Trim Carpenter
C&S Custom Homes
06.1996 - 09.2001
Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
Maintained a clean work environment by organizing materials and removing debris at the end of each day.
Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
Built and hung custom doors and frames.
Installed insulation, trim and other finishing touches.
Read and interpreted blueprints and construction documents to determine project directives.
Consistently met deadlines for projects through efficient time management and prioritization of tasks.
Education
High School -
Rogers High School
Rogers, AR
01.1995
Skills
Program Administration
Organizational Management
Client relationship management
Financial Management
Cost reduction and containment
Team Building/Leadership
Performance reporting
Process Improvement
Certification
Licensed insurance adjuster for the state of Arkansas
Xactimate tactical training course
Windows 10/11 office/365
Operations management function and strategies
Project management implementation
Strategic product and service management
Model 4 Team Building
Timeline
Operations Manager
Guardian Technology Consultants
10.2016 - Current
Installation Manager
Verser Cabinet Shop
09.2001 - 10.2016
Framer/Finish Trim Carpenter
C&S Custom Homes
06.1996 - 09.2001
Licensed insurance adjuster for the state of Arkansas
Xactimate tactical training course
Windows 10/11 office/365
Operations management function and strategies
Project management implementation
Strategic product and service management
Model 4 Team Building
High School -
Rogers High School
Similar Profiles
Vinodha PalanisamyVinodha Palanisamy
Senior Test Analyst at Cognizant technology solutions-Guardian Life InsuranceSenior Test Analyst at Cognizant technology solutions-Guardian Life Insurance