David Hollowell
Bergman
Summary
Retail professional with 15 years of experience in store management and customer service. Expertise in budget management, cash handling, and risk management. Proven track record of ensuring operational excellence and compliance while driving significant sales growth.
Overview
27
27
years of professional experience
Work History
Store Manager
Walgreens
Springdale
08.2023 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels and ordered products to maintain stock availability.
- Developed staff schedules to ensure optimal coverage during peak hours, enhancing customer service.
- Addressed customer inquiries and resolved complaints effectively and promptly.
- Conducted regular store audits to ensure cleanliness and safety standards.
- Managed inventory through cycle counts, audits, and shrinkage control, maintaining accurate stock levels.
Customer Service Manager
Hobby Lobby Stores Inc.
Fayetteville
10.2014 - 07.2023
- Managed daily customer service operations to ensure exceptional support.
- Trained and mentored staff on customer service best practices and policies.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Store Manager
USA Drug Stores Inc
Siloam Springs
02.1999 - 11.2012
- Supervised daily store operations and ensured compliance with company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory levels and ordered products to maintain stock availability.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Ensured compliance with safety regulations and company policies.
Education
Store Manager Unassigned
Walgreens
Fayetteville Arkansas01-2023
Store Manager in Training
Save A Lot Foods
Monticello, Arkansas01-1994
Management Training Program
Walmart Stores Inc
Bentonville, AR01-1984
Skills
- Inventory management
- Sales forecasting
- Budget management
- Cash management
- POS systems
- Operational compliance
- Retail merchandise quality standards
- Risk management
- Staff training
Timeline
Store Manager
Walgreens
08.2023 - Current
Customer Service Manager
Hobby Lobby Stores Inc.
10.2014 - 07.2023
Store Manager
USA Drug Stores Inc
02.1999 - 11.2012
Store Manager Unassigned
Walgreens
Store Manager in Training
Save A Lot Foods
Management Training Program
Walmart Stores Inc