David Marsh
Ash Flat
Summary
MORE THAN EIGHT YEARS OF CUSTOMER SERVICE/SALES AND ADMINISTRATIVE EXPERIENCE ACROSS DIVERSE AREAS, WITH VERIFIABLE TRACK RECORD OF PUNCTUALITY AND WORK DILIGENCE, COMBINING SOUND TIME AND RESOURCE MANAGEMENT SKILLS TO IMPLEMENT OPERATIONAL INITIATIVES AND TO ENHANCE PRODUCTIVITY, CLIENT SERVICE, EXCEEDING OBJECTIVES AND OVERALL BOTTOM LINE PERFORMANCE
Overview
11
11
years of professional experience
Work History
Online Grocery Associate
Walmart
Ash Flat, AR
09.2025 - Current
- Streamlined online order fulfillment processes to enhance customer satisfaction and delivery efficiency.
- Managed inventory levels, ensuring accurate stock replenishment and minimizing product shortages.
- Trained new associates on operational procedures, fostering a collaborative work environment.
- Implemented quality control measures to maintain high standards for fresh produce and grocery items.
- Developed training materials that improved onboarding processes for new team members, enhancing retention rates.
- Coordinated with logistics teams to optimize delivery schedules and reduce transit times for customers.
CASHIER
Casey's
Cherokee Village, AR
06.2025 - 09.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CORRECTIONAL SERGEANT
Arkansas Department Of Corrections
Pine Bluff, AR
08.2022 - 06.2025
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised 10 employees and performance of tasks and managed 100 offenders.
LICENSE AND PERMIT SPECIALIST
State of Texas
Texas
12.2017 - 08.2022
- Provided excellent customer service to applicants during the permitting process, resulting in positive feedback and increased satisfaction ratings.
- Managed high-volume caseloads while maintaining strict deadlines for permit issuance, contributing to department productivity goals.
- Assisted applicants in understanding complex regulatory requirements, resulting in accurate submissions and fewer delays.
PHARMACY TECH II/CUSTOMER SERVICE
CVS Pharmacy
Burleson, TX
06.2015 - 12.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Associate of Applied Science - Physical Therapy
Arkansas State University
Jonesboro, ARSkills
- Internet savvy with experience in Microsoft Outlook, Excel, Office Word,and Power Point
- Experienced in Accounting and timekeeping reports
- Exceptional interpersonal skills - Reliable and conscientious
- Proficiency to promote confidence/build strategic/client relationships, while interfacing positively with people of diverse backgrounds
- Exhibit loyalty, dedication and passion in providing service excellence and exceeding objectives
- Work well with others or independently
- Handle large volumes of paperwork & data
- Self-starter with an eye for detail, objectives and deadlines
- Dependable in maintaining confidential matters
- Assisted customers or directed to the department/person that could assist them
- Maintain communications through letters, memorandum, e-mail and reports
- Handle incoming calls and/or transferred calls to the correct party/department
- Adept in anticipating & analyzing problems, then formulating solutions
Affiliations
The Bevolent Order of Elks- Leading Knight
Masonic Lodge- Fellowcraftsman
Boy Scouts of America- Eagle Scout
Timeline
Online Grocery Associate
Walmart
09.2025 - Current
CASHIER
Casey's
06.2025 - 09.2025
CORRECTIONAL SERGEANT
Arkansas Department Of Corrections
08.2022 - 06.2025
LICENSE AND PERMIT SPECIALIST
State of Texas
12.2017 - 08.2022
PHARMACY TECH II/CUSTOMER SERVICE
CVS Pharmacy
06.2015 - 12.2017
Associate of Applied Science - Physical Therapy
Arkansas State University