Deanna Petree
Bentonville
Summary
Efficient administrative professional specializing in patient flow management and appointment scheduling. Expertise in Microsoft Office and team collaboration drives operational efficiency. Maintains accurate records to ensure outstanding service and client satisfaction. Proven ability to enhance office workflows while managing multiple priorities.
Overview
30
30
years of professional experience
Work History
RECEPTIONIST
Ozark Regional Vein and Artery Center
Rogers
12.2024 - Current
- Opened and closed front office, managing daily operations and ensuring readiness for patient services.
- Checked patients in and out, ensuring accurate record-keeping and smooth patient flow.
- Schedule appointments
- Responded to incoming phone calls from patients and staff to provide assistance and information.
- Build patient charts for the medical assistants and providers
BILLING SPECIALIST
TRS Healthcare
Tontitown
01.2022 - 09.2024
- Managed collections for past due invoices, improving accounts receivable turnaround.
- Verified client hours and ensured timely payments to facilities, supporting cash flow.
- Built and maintained strong relationships with healthcare facilities, fostering repeat business and enhancing nurse satisfaction.
FRONT DESK RECEPTIONIST AND SCHEDULING
NWA Health Solutions
Rogers
08.2021 - 01.2022
- Scheduled patient appointments efficiently, managing multiple calendars.
- Coordinated daily schedules for 4 medical providers, ensuring efficient use of time and resources
- Organized daily and weekly planning to optimize workflow and efficiency.
- Facilitated communication between Office Manager and staff, promoting collaboration and workflow
- Executed general office duties including opening and closing operations, answering phones, managing mail, greeting patients, and processing paperwork
RECEPTIONIST / FRONT OFFICE
Hammond Insurance
Springdale
03.2021 - 08.2021
- Effectively communicate with clients focusing on sensitivity and confidentiality
- Communicated and collaborated with clients and business stakeholders to address inquiries and enhance client relations.
- Managed daily office operations to ensure smooth workflow and service delivery.
- Strictly adhere to office policies and procedures, especially regarding confidentiality
- Schedule appointments and maintain calendar.
- Prepare, print, edit, and file documents such as letters, reports, memos and emails.
- Create and maintain filing systems, both electronic and physical.
- Assist in helping set up Life Insurance Policies.
- Supported office operations during transition period, facilitating continuity until licensed agent arrived.
OFFICE / ADMINISTRATION ASSISTANT
Baumann & Crosno Construction & Rental
Fayetteville
12.2017 - 01.2021
- Collaborated with interoffice teams to ensure timely completion of collectables.
- Responsible for accounting and financial records. Ensure accounts receivable and payable are managed monthly
- Facilitated timely processing of accounts receivable and accounts payable.
- Maintain processes and routines with data management utilizing computer programs and software to prioritize, compile, validate and maintain data
- Organized accurate files for all supervisors and department associates.
- Enhancing and maintaining relationships with potential clients and referral sources
LICENSED MASSAGE THERAPIST / LICENSED ESTHETICIAN
Face It Salon
Fayetteville
09.2016 - 01.2021
- Conferred with clients about medical histories and stress or pain issues to develop tailored massage treatment plans
- Applied strong sense of empathy to establish professional relationships with clients
- Demonstrated strong communication skills and time management to build trust and credibility with clients
HOME MANAGER
Self Employed
Fayetteville
10.2003 - 01.2021
- Managed calendars, schedules, appointments, and home maintenance to facilitate smooth household operations.
- Coordinated home maintenance and repairs, while handling household bills and administrative tasks.
- Planned and coordinated children's activities, enhancing engagement and development.
- Organized appointments to streamline personal and professional commitments, enhancing overall productivity.
- Arranging appointments for personal and professional needs
REGISTERED DENTAL ASSISTANT
Dr. Robert Matlock (Retired)
Rogers
09.1996 - 09.2003
- Prepared exam rooms and sterilized instruments, ensuring readiness of equipment for efficient dental procedures.
- Took and processed X-rays, educating patients on oral hygiene practices and treatment recommendations.
- Assisted dentist by preparing materials and facilitating procedures to enhance patient care.
Education
CPC-A - Medical Billing and Coding
AAPC
On Line09-2025
Licensed Esthetician -
Arkansas School of Cosmetology
Rogers, AR06-2020
Licensed Massage Therapist -
White River Massage School
Fayetteville, AR05-2004
Registered Dental Assistant -
01-2003
General Business Studies -
Northwest Arkansas Community College
Rogers, AR01-1995
Skills
- Administrative support
- Telephone communication
- Results strategies
- Strategic decisions
- Microsoft Office proficiency
- Time management skills
- Customer service
- Records evaluation
- Troubleshooting expertise
- Results-oriented strategies
- Telephone support
- Team building and organization
References
Upon request
Timeline
RECEPTIONIST
Ozark Regional Vein and Artery Center
12.2024 - Current
BILLING SPECIALIST
TRS Healthcare
01.2022 - 09.2024
FRONT DESK RECEPTIONIST AND SCHEDULING
NWA Health Solutions
08.2021 - 01.2022
RECEPTIONIST / FRONT OFFICE
Hammond Insurance
03.2021 - 08.2021
OFFICE / ADMINISTRATION ASSISTANT
Baumann & Crosno Construction & Rental
12.2017 - 01.2021
LICENSED MASSAGE THERAPIST / LICENSED ESTHETICIAN
Face It Salon
09.2016 - 01.2021
HOME MANAGER
Self Employed
10.2003 - 01.2021
REGISTERED DENTAL ASSISTANT
Dr. Robert Matlock (Retired)
09.1996 - 09.2003
CPC-A - Medical Billing and Coding
AAPC
Licensed Esthetician -
Arkansas School of Cosmetology
Licensed Massage Therapist -
White River Massage School
Registered Dental Assistant -
General Business Studies -
Northwest Arkansas Community College