Deborah Bailey
Sherwood
Summary
Dedicated and focused, who excels at prioritizing, completing multiple tasks simultaneously, and follows through to achieve project goals. Strong focus on customer service, banking, retail, work ethic, detail-oriented, and teamwork. To pursue a profession which will allow me to utilize and apply the skills I have gained through my education and work experience.
Overview
5
5
years of professional experience
Work History
Receptionist
Mt. Carmel Community
Benton
01.2025 - Current
- Supported front desk operations by greeting visitors and answering inquiries.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled all mail
- Maintained front desk area to ensure a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted customers, answered general questions and directed to appropriate locations.
Administrative Assistant
Piney Ridge Treatment
Fayetteville
06.2023 - 05.2024
- Assisted with patient intake and documentation processes.
- Supported front desk operations by greeting visitors and answering inquiries.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors and provided general information about the company.
Human Resources Manager
Perimeter
Springdale
11.2020 - 01.2023
- Managed recruitment processes, including job postings and candidate interviews.
- Facilitated employee onboarding and training programs for new hires.
- Resolved employee relations issues through effective communication strategies.
- Collaborated with management to improve workplace culture and team dynamics.
- Ensured compliance with labor laws and regulations throughout HR practices.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Handled employee discipline and termination to address policy infractions.
Education
Bachelor of Arts - Business Administration And Management
Olivet Nazarene University
Bourbonnais, IL10-2017
Associate of Applied Science - Business Administration
East Arkansas Community College
Forrest City, AR05-1990
Skills
- Front desk operations
- Appointment scheduling
- Customer correspondence
- Mail management
- Visitor greeting
- Office administration
- Effective communication
- Problem solving
- Attention to detail
- Mail handling
- Data entry
- Time management
- Service-oriented mindset
- File management
- Office equipment operations
- Greeting and seating clients
- Business administration
- Mail distribution
- Bookkeeping
- Positive and professional
- Reception desk management
- Professional demeanor
- Phone etiquette
- Typing speed 66 wpm
- Clerical support
- Professional and polished presentation
- Administrative support
- Verbal and written communication
Timeline
Receptionist
Mt. Carmel Community
01.2025 - Current
Administrative Assistant
Piney Ridge Treatment
06.2023 - 05.2024
Human Resources Manager
Perimeter
11.2020 - 01.2023
Bachelor of Arts - Business Administration And Management
Olivet Nazarene University
Associate of Applied Science - Business Administration
East Arkansas Community College