Summary
Overview
Work History
Education
Skills
Timeline
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DEBORAH KELLER

ROGERS

Summary

Dynamic and dependable professional with experience at Lowe's Home Improvement, excelling in customer engagement and plant care. Demonstrated strong communication skills while enhancing customer satisfaction and loyalty. Proven ability to work collaboratively in fast-paced environments, ensuring a clean and organized space while utilizing effective watering techniques for optimal plant health.

Overview

5
5
years of professional experience

Work History

Garden Center Associate

Lowes Home Improvment
01.2022 - 12.2022
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier

Winn Dixie
05.2021 - 08.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions..
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Cashier

Winn Dixie Supermarket
05.2021 - 06.2021
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

Academy Sports Outdoors
07.2019 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.

Cashier

Wendys Restaurant
10.2017 - 05.2019
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

GED -

McArthur High
Hollywood, FL
03-1996

Skills

  • Watering techniques
  • Plant identification
  • Seasonal plant care
  • Teamwork
  • Friendly and helpful
  • Honest and dependable
  • Strong communication and interpersonal skills

Timeline

Garden Center Associate

Lowes Home Improvment
01.2022 - 12.2022

Cashier

Winn Dixie
05.2021 - 08.2021

Cashier

Winn Dixie Supermarket
05.2021 - 06.2021

Cashier

Academy Sports Outdoors
07.2019 - 02.2021

Cashier

Wendys Restaurant
10.2017 - 05.2019

GED -

McArthur High

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DEBORAH KELLER