Deena K. Carrow
Cabot,AR
Summary
I am a hard-working and personable employee with diverse interests. I have a variety of skills ranging from childcare to life coaching.
Overview
36
36
years of professional experience
Work History
Client Advocate
Options Pregnancy Center
04.2021 - Current
- Educated clients on available resources, guiding them through processes to achieve desired outcomes more efficiently.
- Established strong rapport with clients by maintaining open lines of communication and promptly addressing concerns.
- Delivered informative presentations to prospective clients on services offered, resulting in increased business opportunities.
- Educated patients on available wellness services and guided each through process.
- Maintained high levels of client retention with personalized follow-up strategies.
- Managed data integrity by implementing methods to enhance information confidentiality
Cosmetologist
Self-employed
01.1990 - 05.2021
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
High School Diploma -
Urbana High School
Urbana, IL05.1969
Skills
Typing 50 wpm
General knowledge of Windows
Timeline
Client Advocate
Options Pregnancy Center
04.2021 - Current
Cosmetologist
Self-employed
01.1990 - 05.2021
High School Diploma -
Urbana High School
Similar Profiles
Tiffany (Tiff) RogersTiffany (Tiff) Rogers
Volunteer at The Hope Center, A Pregnancy Crisis CenterVolunteer at The Hope Center, A Pregnancy Crisis Center
Michelle SmithMichelle Smith
Eligibility and Benefits Specialist at HIGH RISK PREGNANCY CENTEREligibility and Benefits Specialist at HIGH RISK PREGNANCY CENTER
Brittany SchiedBrittany Schied
Client Service Manager at Pregnancy Care CenterClient Service Manager at Pregnancy Care Center
Sarah ForsterSarah Forster
Dispatcher at Central Arkansas AAA (CareLink)Dispatcher at Central Arkansas AAA (CareLink)
Katelyn ClasonKatelyn Clason
Substitute Teacher, K-12 at Salem Keizer School DistrictSubstitute Teacher, K-12 at Salem Keizer School District