Denayne Long
Pottsville,AR
Summary
To obtain a challenging position in a secure environment where I can utilize my job knowledge and experience.
Overview
21
21
years of professional experience
Work History
Deputy Circuit Clerk
Pope County Circuit Clerk
04.2023 - Current
- Processing Legal documentation for Court Cases that are provided from Attorneys, Judges and other departments.
- Verifying and proofing documentation before its proceeded into a data base for the public to view.
- Assisting court staff during Jury Trials.
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
Bank Teller / Customer Service Representative
First State Bank
07.2020 - 04.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Bank Teller / Financial Specialist
Regions Bank
06.2017 - 07.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Scheduling Coordinator
Comforter Keepers
11.2013 - 05.2017
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Office Manager
New Mexico Psychiatric Services
01.2011 - 11.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Pharmacy Technician
Walgreens
04.2003 - 12.2011
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
Goddard High School
Roswell, NM05.2003
Skills
- Customer Service
- Filing
- Data Entry
- Money handling abilities
- Client Relations
- Scheduling
Timeline
Deputy Circuit Clerk
Pope County Circuit Clerk
04.2023 - Current
Bank Teller / Customer Service Representative
First State Bank
07.2020 - 04.2023
Bank Teller / Financial Specialist
Regions Bank
06.2017 - 07.2020
Scheduling Coordinator
Comforter Keepers
11.2013 - 05.2017
Office Manager
New Mexico Psychiatric Services
01.2011 - 11.2013
Pharmacy Technician
Walgreens
04.2003 - 12.2011
High School Diploma -
Goddard High School